First Contact Recovery Worker

TURNING POINT; Salisbury; Vor Ort; GBP 33.000 - 34.000; Vollzeit

Benefits dieser Stelle

33 days holiday

Holiday buy option

Training and development opportunities

Supportive team culture

Zusammenfassung

Turning Point is seeking a First Contact Recovery Worker in Salisbury. You will be the first point of contact for people seeking support with drug and alcohol issues, delivering a welcoming, non-judgmental service and guiding them towards recovery.

The role involves completing assessments, triaging referrals, managing an assessment caseload, and connecting individuals to appropriate treatment and support services.

Qualifikationen

• Experience in substance misuse, mental health, housing, social care or customer service considered advantageous.
• Strong communication and listening skills with the ability to handle sensitive conversations.

Aufgaben

• Be the first point of contact for individuals seeking support with drug and alcohol issues.
• Complete assessments, triage referrals, manage an assessment caseload, and connect people with the most appropriate treatment and support services.
• Provide advice, harm reduction interventions, and ongoing guidance while working closely with clinical colleagues and partner agencies.

Kenntnisse

Compassionate

Resilient

Excellent communication

Listening skills

Jobbeschreibung

First Contact Recovery Worker

Job Introduction

Do you want to help build a brighter future for communities and individuals in Salisbury doing a highly rewarding job. Turning Point’s drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change.

As a Recovery Worker we offer a starting salary of £25,870 rising each year in line with our pay progression salary bands, rising to £30,265 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey.

Role Responsibility

As a First Contact Recovery Worker, you will be the first point of contact for individuals seeking support with drug and alcohol issues. You will provide a welcoming, professional, and non-judgmental service, helping people take their first steps towards recovery.

You will complete assessments, triage referrals, manage an assessment caseload, and connect people with the most appropriate treatment and support services. The role involves providing advice, harm reduction interventions, and ongoing guidance while working closely with clinical colleagues and partner agencies to ensure positive outcomes for service users.

This is a varied and rewarding role where strong communication, organisation, and the ability to manage competing priorities are essential.

The Ideal Candidate

We are looking for someone who is compassionate, resilient, and passionate about supporting people to make positive change. You will have excellent communication and listening skills, be comfortable managing sensitive conversations, and thrive in a busy environment.

Experience within substance misuse, mental health, housing, social care, customer service, or another people-focused role would be advantageous, but we welcome applicants with transferable skills and a genuine desire to help others.

In return, you'll receive comprehensive training, ongoing support, and excellent opportunities.

About us

About us

What Benefits Will I Receive?

You will get 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point