Firehouse Assistant Manager

Butlin's Conferences & Events; Skegness; On-site; GBP 30,000 - 36,000; Full time

Job summary

Butlin's in Skegness is seeking an Assistant Manager to be the heartbeat of a fast-paced resort restaurant, delivering world-class guest experiences and leading a team that loves what they do.

You will own the floor, drive service speed, uphold brand standards, coach staff, and help achieve commercial targets while maintaining food safety and stock control.

This role reports to the Hiring Manager and sits onsite, offering the chance to mentor colleagues and grow within a iconic UK leisure brand.

Responsibilities

• Guest satisfaction/NPS
• Revenue and spend per head
• Labour cost vs budget
• Food safety audit scores
• Speed of service
• Team engagement and retention
• Stock/waste control

Job description

Ready to take our pizza game to the next level?

If you live for the rush of a busy shift and have a serious obsession with great food, we want you as our next Assistant Manager.

This is a high-energy role for a leader who wants to be the heartbeat of a fast-paced resort restaurant, driving world-class guest experiences and leading a team that truly loves what they do.

You'll own the floor, leading from the front to deliver lightning-fast service and perfect pizzas that always hit our exacting brand standards. By turning the Manager's vision into reality, you'll play a pivotal role in smashing commercial targets and elevating venue performance.

You'll become a master of the metrics, using real-time data to keep the energy high and the queues moving, all while maintaining total control over stock, cellar routines, and safety.

More than just managing operations, you'll be the mentor your team needs -modelling "above and beyond" behaviour and coaching in the moment to keep spirits high.

Department Restaurants & QSR Employment Type Permanent - Full Time Location Skegness Workplace type Onsite Reporting To Eleanor Nash

This Role's Hiring Manager

Kirbee Yarnold

View Kirbee's Profile

Key Responsibilities

• Guest satisfaction/NPS
• Revenue and spend per head
• Labour cost vs budget
• Food safety audit scores
• Speed of service
• Team engagement and retention
• Stock/waste control

About Butlin's

Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.

As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!