Fire Systems Service engineer

Marlowe Fire and Security Group; Ambleside; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fire and security services company in Ambleside is seeking a PAVA Maintenance Engineer to handle the maintenance, installation, and troubleshooting of public address and voice alarm systems. You will be responsible for ensuring operational efficiency, compliance with safety standards, and excellent customer support. The ideal candidate has a strong technical background and excellent communication skills. Enjoy a competitive salary and generous benefits including a company vehicle and pension scheme.

Benefits

Competitive salary

Fully equipped company vehicle

Royal London Pension

Life Assurance 4x Salary

22 days Paid Holidays plus Bank Holidays

Additional day for each full year of completed service

Paid Candidate Referral Scheme

Mental Health & Well-being Scheme

Employee Recognition Scheme

Qualifications

• Proven experience in the maintenance, installation and repair of PAVA or similar sound systems.
• Strong knowledge of electrical systems and audio equipment.
• Relevant qualifications like City & Guilds or NVQ.

Responsibilities

• Perform routine maintenance, testing, and repairs on PAVA systems.
• Install and upgrade Fire and PA/VA systems.
• Diagnose and resolve faults within PAVA systems.
• Ensure compliance with health and safety regulations.
• Maintain accurate service records.

Skills

Maintenance, installation, and repair of PAVA systems

Electrical systems knowledge

Audio equipment expertise

Problem solving

Excellent communication

Attention to detail

Education

Relevant qualifications in electrical or sound engineering

Job description

About FAFS Fire & Security

FAFS Fire & Security is a specialist business within the Marlowe Fire and Security Group, delivering bespoke and reactive service across various facilities. We are part of a wider group that shares best‑practice, learning and development academies, HR specialists and industry knowledge to enable constant improvement.

Role Responsibilities

• Maintenance & Repairs: Perform routine maintenance, testing, and repairs on Public Address and Voice Alarm (PAVA) systems and Fire Systems to ensure operational efficiency.
• System Installation & Upgrades: Install and upgrade Fire and PA/VA systems, including speakers, amplifiers, microphones, control panels, and associated components.
• Troubleshooting: Diagnose and resolve faults within PAVA systems, both in the field and remotely, ensuring minimal downtime.
• Compliance & Safety: Ensure all systems comply with relevant health and safety regulations, including fire and evacuation requirements.
• System Testing: Regularly test systems to confirm correct operation, including checks for clear sound output, audio quality, and integration with fire alarm systems.
• Documentation: Maintain accurate service records, including test logs, maintenance schedules, and repair histories; generate reports for management and clients.
• Customer Support: Provide technical support to clients, ensuring satisfaction with system performance; offer recommendations for improvements and upgrades.
• Training & Guidance: Assist in training staff or clients in the proper operation of PAVA systems and safety procedures.
• Emergency Response: Be available to respond to urgent service requests in the event of system failures, ensuring that all public safety communication remains intact.

We encourage you to apply for the PAVA Maintenance Engineer role if you are a proactive, technically skilled individual with a passion for ensuring reliable communication systems.

Qualifications

• Experience: Proven experience in the maintenance, installation, and repair of PAVA or similar sound systems (fire alarm systems, PA systems, etc.) as well as Fire Systems.
• Technical Skills: Strong knowledge of electrical systems, audio equipment, and relevant software tools used in PAVA systems.
• Certifications: Relevant qualifications in electrical engineering, sound engineering, or similar disciplines (e.g., City & Guilds, NVQ, or equivalent).
• Problem Solving: Strong diagnostic and problem‑solving skills with a methodical approach to troubleshooting.
• Communication Skills: Excellent communication skills, both verbal and written, with the ability to interact effectively with clients and team members.
• Attention to Detail: A keen eye for detail and precision, ensuring systems meet safety standards and regulatory requirements.
• Health & Safety Knowledge: Understanding of health and safety standards related to electrical systems and public address systems.
• Availability: Ability to work flexible hours, including weekends and on‑call, for emergency maintenance.
• Preferred Skills:
  • Experience with digital audio systems and IP‑based communication technologies.
  • Knowledge of fire safety regulations and experience working in fire alarm integration.
  • Ability to perform remote diagnostics and offer client support via phone or email.

Our Businesses

• FAFS Fire & Security – fafsfireandsecurity.com
• Marlowe Kitchen Fire Suppression – marlowe-fireandsecurity.com
• Alarm Communications – acl.uk.com
• Clymac – clymac.co.uk
• Morgan Fire Protection – morganfire.co.uk
• Marlowe Smoke Control – marlowe-aov.co.uk
• Marlowe Fire & Security – marlowe-fireandsecurity.com

Benefits & Salary

• Competitive salary, subject to experience
• Fully equipped company vehicle
• Royal London Pension
• Life Assurance 4x Salary
• 22 days Paid Holidays plus Bank Holidays
• Additional holiday day for each full year of completed service (up to 25 days)
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well‑being Scheme
• Employee Recognition Scheme

Equal Opportunities

We strive to create a diverse, inclusive environment that encourages all employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities; please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.