Fire & Security Service Engineer

Complete Security Recruitment Ltd; Greater London; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Private healthcare

33 days holiday

24/7 GP service

Mental health support

CPD day

Callout standby pay

Overtime pay

Discretionary bonus

Job summary

Complete Security Recruitment Ltd is seeking a Fire & Security Service Engineer to diagnose and resolve faults on high-spec fire and security systems across London and Home Counties. You will own your PPM diary and work with a capable technical team to ensure top-notch service for luxury residential and premium commercial properties.

The role emphasizes on-site expertise, excellent client-facing communication, and delivering first-time fixes with a strong commitment to safety and quality.

Qualifications

• 5+ years' field service engineering experience (Fire & Security preferred).
• Full UK driving licence (max 6 points).
• ECS/CSCS card and clean H&S record.
• NVQ apprenticeship or equivalent industry qualification.
• Ability to pass an enhanced DBS check.
• Located near M25, north of the River Thames.

Responsibilities

• Diagnose and resolve faults on high-spec fire and security systems.
• On-site servicing and maintenance at commercial, retail, and luxury residential sites.
• Own and manage the PPM diary with technical support when needed.
• Prepare accurate service reports and ensure compliance documentation.

Skills

Client-facing communication

Fault-finding ability

Reading diagrams

UK driving licence

Health & Safety awareness

Education

NVQ apprenticeship or equivalent

Job description

• 38 - 48k Basic Salary
• Industry leading benefits package
• Ongoing training programme & career progression

Fire & Security Service Engineer £38,000 - £54,000 OTE London & Home Counties
Work on the UK's most prestigious properties. Own your diary. Get rewarded for it.

If you're tired of tick-box maintenance and want to be the trusted expert on-site - not just another engineer on a list - this is worth a look.

THE COMPANY

Our client has been delivering precision Fire, Security, and Electrical solutions across London and the Home Counties since 2008, specialising in luxury residential and premium commercial properties. In 2026, they're expanding their field team and looking for engineers who take real pride in their craft.

THE ROLE

This isn't box-ticking. You'll be the go-to expert on-site - diagnosing complex faults, optimising high-spec systems, and building genuine trust with high-end clients. You'll own your PPM diary, backed by a technical team when you need them.

What you'll be doing:

Servicing and maintaining integrated fire and security systems across commercial, retail, and luxury residential sites Diagnosing and resolving complex faults with an analytical, methodical approach Carrying out system performance checks and optimisations Completing accurate service reports and compliance documentation Upholding the company's reputation for first-time fix and client satisfaction

WHAT'S IN IT FOR YOU

£38,000 - £48,000 basic £44,000 - £54,000 OTE Company vehicle - private use included Private healthcare - covers you + dependants 33 days holiday (24 + 8 statutory + your birthday off) 24/7 virtual GP service Mental health & wellbeing support Quarterly CPD day, linked to performance reviews Callout standby: £150/week (1 in 4 rota) All overtime paid - no exceptions Discretionary performance bonus

WHAT YOU'LL NEED

Essential: 5+ years' field service engineering experience - Fire & Security preferred Working knowledge of NSI/SSAIB and BAFE standards Strong fault-finding ability; confident reading technical diagrams and manuals Excellent client-facing communication Based within close proximity to the M25, ideally north of the River Thames Full UK driving licence (max 6 points) ECS/CSCS card and clean H&S record NVQ apprenticeship or equivalent industry qualification FIA or equivalent certification Ability to pass an enhanced DBS check

Nice to have:

Advanced diagnostic techniques and fault-finding best practice Experience with remote monitoring platforms Up-to-date knowledge of current British Standards

Fire Engineer Security Engineer Service Engineer Fire & Security London Home Counties M25 NSI SSAIB BAFE