Fire & Security Installation Engineer - Autonomy & Growth

Universal Fire & Security; Plymouth; On-site; GBP 30,300 - 38,000; Full time

Benefits offered by this job

Company van

Private health insurance

Life insurance

Employee assistance programme

Free onsite parking

Travel allowance

Overtime rates

Job summary

Universal Fire & Security is seeking an installation and servicing technician to fit and maintain fire, security, CCTV, access control systems and related equipment across the South West. You will diagnose faults, advise customers, and collaborate with the office and supervisors to ensure smooth site operations.

With a strong emphasis on safety, quality workmanship, and customer satisfaction, you will participate in training and development, perform regular vehicle checks, and contribute to

Qualifications

• BAFE SP101/SP104 and BAFE SP203‑1 certifications.
• City & Guilds Fire & Security qualifications.
• Tetra Ladder Training and PASMA/IPAF where required.
• CSCS card and DBS clearance.

Responsibilities

• Install a wide range of systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Fire Extinguishers, Emergency Lighting, Nurse Call, Automatic Gates & Barriers, Disabled Refuge Systems, and Fire & Safety Signage.
• Diagnose and repair faults across all systems with confidence and professionalism.
• Keep clients informed throughout each job, ensuring they feel supported and reassured.
• Provide clear explanations of work completed — no jargon, no confusion.
• Identify opportunities for system upgrades or additions and prepare quotations.
• Work closely with the office team to coordinate daily activities.
• Maintain open communication with your Engineer Supervisor.
• Attend engineer meetings and deliver Toolbox Talks when required.
• Maintain a clean, organised, and fully stocked company vehicle.
• Complete weekly van checks and submit timesheets on time.
• Keep work areas tidy and safe at all times.
• Wear all required PPE, including Tetra equipment.
• Take ownership of your training and development — we’ll support you every step of the way.
• Work safely and responsibly, protecting yourself, your colleagues, and the public.
• Close down jobs promptly and accurately after each call.
• Participate in the out‑of‑hours callout rota when required.

Skills

Communication skills

Time management

Attention to detail

Technical capability

Customer facing

Education

BAFE SP101/ST104

BAFE SP203‑1

City & Guilds Fire & Security

Tetra Ladder Training

PASMA/IPAF

CSCS Card

Fieldmotion Mobile Engineering Platform

DBS clearance & BS7858

Full UK Driving Licence

SSAIB requirements awareness

BSEN 7010 knowledge

Tools

Fieldmotion

Job description

Universal Fire & Security is seeking an installation and servicing technician to fit and maintain fire, security, CCTV, access control systems and related equipment across the South West. You will diagnose faults, advise customers, and collaborate with the office and supervisors to ensure smooth site operations.

With a strong emphasis on safety, quality workmanship, and customer satisfaction, you will participate in training and development, perform regular vehicle checks, and contribute to