Fire and Security Engineer

Argenbright Security Europe Limited (trading as ASEL); Plymouth; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Company vehicle

Paid door to door travel

Rewards & retail discounts

Employee of the Month

110% Club prizes

Earned wage access

Employee Assistance Programme

Extra holidays

Structured training

Career progression

Job summary

ASEL Argenbright Security Europe Ltd is seeking an Area Service Engineer to cover the SW Wales region from Plymouth. You will take ownership of service and maintenance, acting as the face of ASEL to clients and ensuring high-quality security system support.

Day-to-day duties include managing calls, diagnosing faults in CCTV, intruder, access control, and fire systems, and delivering first-time fixes where possible. A solid customer-focused approach and UK driving licence are essential.

Qualifications

• Proven experience servicing and maintaining integrated security systems including CCTV, intruder, access control, and fire.
• Strong knowledge of IP based security systems.
• A methodical fault finding mindset with a commitment to quality.
• A professional, customer focused approach.
• Full UK driving licence.
• A positive attitude toward continuous learning.

Responsibilities

• Own your service area, managing maintenance calls, reactive faults, and small project works.
• Diagnose and resolve faults across CCTV, intruder alarms, access control, and fire systems.
• Deliver first time fixes wherever possible, minimising repeat visits.
• Build strong, lasting relationships with clients at all levels.
• Communicate proactively with your line manager on workload and outstanding issues.
• Participate in a 1 in 6 out of hours on call rota.

Skills

Security systems

IP-based security

Fault-finding

Customer-focused

UK driving licence

Continuous learning

Tools

Milestone

Genetec

Avigilon

Job description

Are you an experienced fire and security engineer who wants to be genuinely valued, properly rewarded, and given real opportunities to progress?

At ASEL Argenbright Security Europe Ltd, we are growing our SW Wales region operation and are looking for an Area Service Engineer who takes pride in their work and wants to be part of a business that invests in its people.

The Package

• Starting salary of £35,000 to £39,000, dependent on experience with OTE of £50,000 plus
• Overtime available, significantly boosting your take home pay
• Company vehicle included, fully equipped
• Paid door to door travel, your working day starts when you leave home
• 1 in 6 on call rota, one of the fairest in the industry
• Full-time | Permanent | Plymouth region

Why Join ASEL

We know the best engineers have options. Here is what makes this role stand out:

• Your expertise is recognised and rewarded from day one
• Continuous investment in your technical development, including training on Milestone, Genetec, Avigilon, and emerging platforms
• Real career progression within a growing national business that promotes from within
• A collaborative, high performing team that holds itself to a premium standard

The Role

As an Area Service Engineer covering SW Wales region, you will take full ownership of service and maintenance delivery across your region. You will be the face of ASEL to our clients, and your work will directly shape their confidence in our service.

Day to day you will:

• Own your service area, managing maintenance calls, reactive faults, and small project works
• Diagnose and resolve faults across CCTV, intruder alarms, access control, and fire systems
• Deliver first time fixes wherever possible, minimising repeat visits
• Build strong, lasting relationships with clients at all levels
• Communicate proactively with your line manager on workload and outstanding issues
• Participate in a 1 in 6 out of hours on call rota

What We Are Looking For

• Proven experience servicing and maintaining integrated security systems including CCTV, intruder, access control, and fire
• Strong knowledge of IP based security systems.
• A methodical fault finding mindset with a commitment to quality
• A professional, customer focused approach
• Full UK driving licence
• A positive attitude toward continuous learning

Your Benefits Package

• Salary £35,000 to £39,000 plus overtime
• Company vehicle and paid door to door travel
• Access rewards and retail discount platform
• Employee of the Month scheme
• 110% Club recognising outstanding performance with prizes and cash awards
• Stream, flexible access to your earned wages
• Employee Assistance Programme
• Purchase additional holidays
• Apprenticeship pathways and structured training
• Clear progression opportunities within a growing national business

About ASEL

ASEL Argenbright Security Europe Ltd is a recognised industry leader in integrated security solutions. We design and deliver intelligent, tailored security programmes combining advanced technology, expert people, and robust operational processes. We use data driven security risk modelling to help our clients reduce risk and achieve measurable operational efficiencies.

We are committed to attracting, developing, and retaining exceptional talent. When you join ASEL, your contribution matters.

ASEL is an equal opportunities employer. All employment decisions are based on merit, skills, and ability.

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