Fire and Security Engineer

Kingdom Services Group Ltd; Coventry; On-site; GBP 34,000 - 46,000; Full time

Job summary

Kingdom Services Group Ltd is seeking a Fire & Security Engineer (Field-Based) to join our national field team. You will install, maintain, and repair intruder alarms, CCTV, access control, gates, and fire alarms across UK sites.

The role requires a minimum of 3 years’ experience, a full UK driving licence, and strong knowledge of fire and security systems. Expect field work with travel to customer sites and a focus on quality service.

Qualifications

• Minimum 3 years’ experience in a similar role.
• Full UK driving licence (essential).
• Strong technical knowledge of fire and security systems.
• Experience in a field-based environment.
• Excellent problem-solving and fault-finding skills.
• Strong communication and customer service skills.
• Good understanding of health & safety and industry standards.
• Organised, proactive approach with ability to take ownership.
• Willingness to learn internal systems and adapt to new tools.
• Commercial awareness with a focus on customer satisfaction.

Responsibilities

• Installing and commissioning fire and security systems.
• Carrying out maintenance and repairs to ensure system performance.
• Diagnosing faults and resolving technical issues efficiently.
• Delivering excellent customer service and building strong client relationships.
• Supporting the wider operational team in service delivery.
• Ensuring all work meets compliance, safety, and regulatory standards.

Skills

Field-based experience

Fire & security systems knowledge

Customer service

Problem solving

Health & safety knowledge

Communication skills

Ownership & initiative

Education

Relevant industry qualifications

Tools

Microsoft Office

Job description

Fire & Security Engineer (Field-Based)

Location: Midlands (National Travel Required)

Hours: Monday–Friday, average 45 hours per week

Requirement: Full UK Driving Licence

About The Role

We are looking for an experienced Fire & Security Engineer to join our field-based team.

In this role, you will be responsible for the installation, maintenance, and repair of a wide range of systems including intruder alarms, CCTV, access control, gates, and fire alarms.

This is a national role, offering variety and responsibility, where you will visit customer sites across the UK while delivering high-quality service and representing the business with professionalism.

Key Responsibilities

• Installing and commissioning fire and security systems
• Carrying out maintenance and repairs to ensure system performance
• Diagnosing faults and resolving technical issues efficiently
• Delivering excellent customer service and building strong client relationships
• Supporting the wider operational team in service delivery
• Ensuring all work meets compliance, safety, and regulatory standards

What We’re Looking For

• Minimum of 3 years’ experience in a similar role
• Full UK driving licence (essential)
• Strong technical knowledge of fire and security systems
• Experience working in a field-based environment
• Excellent problem-solving and fault-finding skills
• Strong communication and customer service skills
• Good understanding of health & safety and industry standards
• Organised, proactive approach with ability to take ownership
• Confident using Microsoft Office and willing to learn internal systems
• Commercial awareness with a focus on customer satisfaction

Compliance & Requirements

• Full 5-year checkable employment history
• Minimum of 2 references
• Right to work in the UK
• Credit check clearance
• Relevant industry qualifications (desirable but not essential)

Our Culture

• Thrives in a fast-paced, service-led environment
• Takes initiative and seeks continuous improvement
• Demonstrates ownership and accountability
• Works collaboratively and communicates effectively
• Acts as a professional brand ambassador at all times

Why Join Kingdom?

• Supportive and forward-thinking team environment
• Career development and progression opportunities
• Access to training and professional development
• Opportunity to work across a variety of sites and systems
• Be part of a business that values quality service and innovation

What Success Looks Like

• Consistent delivery of high-quality work and service standards
• Strong customer relationships and satisfaction
• Effective use of insight and data to drive improvements
• Reliable performance and contribution to team success