Fire Alarm Service EngineerLevel 3

TechniFire Solutions Limited; Harrow; On-site; GBP 32,000 - 43,000; Full time

Job summary

TechniFire Solutions Limited is seeking an experienced Fire Alarm Service Engineer to join our Operations Team in delivering high levels of service. The role covers servicing, fault finding, and maintenance of fire alarm, gas suppression, and aspirating systems across multiple sites.

You will work to BS5839 standards, complete electronic job sheets, and participate in a 1 in 21 call-out rota. Applicants should have Level 3 qualifications and strong customer-facing skills.

Qualifications

• Experience in servicing fire alarm systems and fault finding.
• Familiar with BS5839 compliance and report writing.
• Ability to complete electronic job sheets accurately.

Responsibilities

• Carry out fire alarm servicing, fault finding and small works on various systems.
• Ensure works comply with BS5839 and produce clear reports.
• Complete electronic job sheets with details of works and issues.
• Manage out-of-hours callouts as part of the rota and repair faults.
• Maintain company equipment and vehicle in good condition.

Skills

Fault finding

Customer service

Communication

Time management

Teamwork

Education

Level 3 Fire Alarm

Tools

Morley

Kentec

GENT

Advanced

Job description

Fire Alarm Service Engineer

Level 3

We are looking for experienced Fire Alarm Service Engineers to assist us in delivering high levels of service to our customers as part of our Operations Team.

The successful applicant will be responsible for carrying out and completing fire alarm system servicing and aspiration and gas suppression maintenance. The ability to complete fault finding tasks on the fire systems is essential which forms part of a 1 day in 21 call out rota.

Job Description And Primary Responsibilities

• Completion of fire alarm servicing, fault finding and small works for small, medium and large scale sites for both addressable, and non-addressable systems including gas suppression and aspirating systems.
• All works are carried out to BS5839 with the ability to identify design or compliance errors and create report.
• Dutifully complete electronic job sheets with details of works completed and of any issues found
• Ability to solve problems whilst building customer relationships
• As part of call out rota be able to manage out of hours callouts ensuring the customers are kept informed of system status and complete repairs independently
• Ensure that any company issued equipment is maintained in good condition and fit for purpose. This includes any company vehicle, PPE and uniform. Report immediately any damaged, stolen or missing company issued equipment to your Line Manager.
• Have good levels of communication both to the office team and clients. Ensuring that any issues are clearly reported and updates are given when completing tasks.
• Show best working practices to trainee engineers and ensure that a good example is always displayed in time keeping, correct operation of fire alarm testing equipment and customer liaison.
• When training has been provided, ensure that it is attended and knowledge used to improve personal skills and technical ability

Manufacture Knowledge And Experience

• Ability to carry out PPM and basic commissioning and fault finding works on systems such as Advanced, Morley, Kentec and GENT.
• Use of PDA’s to complete worksheets and make recommendations
• Able to carry out service to emergency voice communication systems, leak detection
• Excellent understanding of interfacing and Cause & Effect

Personal Skills And Traits

• The successful applicant would have the ability to work well alone with minimal supervision but also be able to work effectively as part of a team when required.
• Should be able to overcome faults and problems, using own initiative to find solutions or be able to offer a resolution in a clear manner.
• Would require good organisational, self and time management skills. Be able to have good customer facing skills and always be well presented.
• Industry and systems manufacturer training provided.