Fire Alarm Service Engineer

Johnson Controls; North Shields; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology services company is seeking a Fire Alarm Service Engineer in North Shields. In this role, you'll be responsible for servicing and maintaining fire alarm and suppression systems. The ideal candidate will have experience with fire detection systems and strong communication skills. This position offers a competitive salary and benefits, including training opportunities. You will be part of a dedicated team ensuring compliance and safety at all times.

Benefits

Competitive salary

Weekly on-call rota payment

Company vehicle, fuel card & full PPE

25 days holiday + bank holidays

Matched pension, life assurance & EAP

Discounts on major brands & JCI products

Cycle-to-work & referral schemes

Clear development path & full training

Supportive, inclusive working culture

Qualifications

• Experience in fire detection systems and panels servicing.
• Willingness to train in gas suppression systems.
• Flexibility to travel for training when required.

Responsibilities

• Service and maintain fire alarm systems.
• Complete accurate on-site documentation.
• Provide out-of-hours call-out cover (rota).
• Identify and report safety or compliance risks.

Skills

Experience servicing fire detection systems

Strong communication skills

Customer service skills

Team player

Job description

Location: North East of England (Static Site)

What You Will Do

Johnson Controls is hiring a Fire Alarm Service Engineer for a static role at a key industrial site in the North East. We’re looking for an experienced engineer in fire detection systems who is keen to develop skills in gas suppression. You’ll join a dedicated on‑site team delivering maintenance and servicing of fire alarm and suppression systems, ensuring safety and compliance at all times. Daily interaction with the client is part of the role to maintain smooth site operations.

What We Offer

• Competitive salary
• Weekly on‑call rota payment
• Company vehicle, fuel card & full PPE
• 25 days holiday + bank holidays
• Matched pension, life assurance & EAP
• Discounts on major brands & JCI products
• Cycle‑to‑work & referral schemes
• Clear development path & full training
• Supportive, inclusive working culture

How You Will Do It

• Service and maintain fire alarm systems
• Complete accurate on‑site documentation
• Attend training and toolbox talks
• Liaise with site contacts for permits to work
• Support occasional passive fire tasks
• Provide out‑of‑hours call‑out cover (rota)
• Identify and report safety or compliance risks
• Follow site‑specific safety and quality rules
• Represent Johnson Controls professionally

What We Look For

• Experience servicing fire detection systems and panels
• Willingness to train in gas suppression systems
• Strong communication and customer service skills
• Team player with a positive, professional attitude
• Full UK driving licence
• Flexibility to travel for training when required