Fire Alarm Service Engineer

ZipRecruiter; England; On-site; GBP 39,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their family-owned business. This role offers a fantastic opportunity to work with fire alarm systems, focusing on service calls, preventive maintenance, and emergency responses. You will enjoy a supportive work environment that values employee development and offers excellent training opportunities. With a competitive salary, a fully equipped company vehicle, and generous benefits, this position is perfect for those passionate about fire safety engineering. If you're ready to make a difference in a rewarding career, we encourage you to apply today!

Benefits

Fully equipped company vehicle

Tools and uniform provided

Pension scheme

Paid holidays starting at 20 days

Access to training courses

Group life assurance

Employee Assistance Programme

Cycle-to-work scheme

Tech purchasing scheme

Retail discount opportunities

Qualifications

• Experience in fire alarm systems maintenance is essential.
• Strong fault-finding and problem-solving skills required.

Responsibilities

• Perform service calls and maintenance on fire alarm systems.
• Respond to emergency call-outs and diagnose faults effectively.

Skills

Fire Alarm Systems Maintenance

Fault-Finding Skills

Problem-Solving Skills

Communication Skills

Customer Service Skills

Organisational Skills

Time Management

Tools

Company Vehicle

Tools

PPE

Job description

Job Description

We are seeking an experienced Field Service Engineer on behalf of our client, a leading UK-wide Fire and Security Systems company. This is a fantastic opportunity to join a well-established, family-owned business that values its employees and offers excellent training and development opportunities. The role focuses on service calls, planned preventive maintenance (PPM), and reactive maintenance of fire alarm systems across the company’s business contracts.

Job Overview

• Position: Field Service Engineer (Fire Alarm Systems)
• Location: Central London – Ideally located West London or South West London
• Salary: £39,000 per annum, plus call-out payments and overtime
• Hours: Full-time, Monday to Friday, 8:30 AM - 5:00 PM (approx. 1 in 4 weekend call-out rota)
• Type: Permanent (PAYE)

Key Responsibilities

• Undertake service calls and perform PPM and reactive maintenance on fire alarm systems.
• Respond to emergency call-outs and effectively diagnose faults.
• Complete all service documentation in line with BS5839 and company policies.
• Build and maintain strong professional relationships with customers.
• Ensure compliance with health and safety regulations at all times.

Qualifications and Skills

• Previous experience in fire alarm systems maintenance is essential.
• Strong fault-finding and problem-solving skills.
• Excellent communication and customer service abilities.
• Good organisational skills, including time management and prioritisation.
• Valid driving licence and willingness to travel within the designated region.
• Applicants should reside within a reasonable driving distance of the coverage area.

What’s on Offer?

• Competitive salary package with additional call-out payments and overtime.
• Fully equipped company vehicle, tools, uniform, PPE, and fuel card provided.
• All expenses covered (e.g., parking).
• Pension scheme.
• Paid holidays starting at 20 days per year, increasing to 25 based on length of service.
• Access to FIA training courses and gas suppression training where applicable.
• Group life assurance with Employee Assistance Programme – including 24/7 GP access and health & wellbeing support.
• Cycle-to-work scheme, tech purchasing scheme, and retail discount opportunities.

Join a family-owned business that takes pride in its supportive work environment while delivering high-quality services. If you are passionate about fire safety engineering and looking for a rewarding career with excellent benefits, we encourage you to apply today!