Fire Alarm Service Engineer

JR United Kingdom; England; On-site; GBP 37,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their family-owned business. This role offers an exciting opportunity to work with fire alarm systems, focusing on service calls and maintenance. With a commitment to employee development, the company provides excellent training, a competitive salary, and a fully equipped vehicle. Enjoy a supportive work environment that values your contributions while ensuring compliance with health and safety regulations. If you are passionate about fire safety and eager to make a difference, this is the perfect opportunity for you.

Benefits

Fully equipped company vehicle

Tools provided

Uniform provided

PPE provided

Fuel card provided

Paid holidays starting at 20 days

Access to FIA training courses

Group life assurance

Employee Assistance Programme

Cycle-to-work scheme

Qualifications

• Experience in fire alarm systems maintenance is essential.
• Strong fault-finding and problem-solving skills required.

Responsibilities

• Perform PPM and reactive maintenance on fire alarm systems.
• Respond to emergency call-outs and diagnose faults.

Skills

Fire alarm systems maintenance

Fault-finding skills

Problem-solving skills

Communication skills

Customer service abilities

Organisational skills

Time management

Tools

Company vehicle

Tools

PPE

Job description

Social network you want to login/join with:

We are seeking an experienced Field Service Engineer on behalf of our client, a leading UK-wide Fire and Security Systems company. This is a fantastic opportunity to join a well-established, family-owned business that values its employees and offers excellent training and development opportunities. The role focuses on service calls, planned preventive maintenance (PPM), and reactive maintenance of fire alarm systems across the company’s business contracts.

Job Overview

• Location: Hampshire – Ideally located Southampton/Andover
• Salary: £37,000 per annum, plus call-out payments and overtime
• Hours: Full-time, Monday to Friday, 8:30 AM - 5:00 PM (approx. 1 in 4 weekend call-out rota)
• Type: Permanent (PAYE)

Key Responsibilities

• Undertake service calls and perform PPM and reactive maintenance on fire alarm systems.
• Respond to emergency call-outs and effectively diagnose faults.
• Complete all service documentation in line with BS5839 and company policies.
• Build and maintain strong professional relationships with customers.
• Ensure compliance with health and safety regulations at all times.

Qualifications and Skills

• Previous experience in fire alarm systems maintenance is essential.
• Strong fault-finding and problem-solving skills.
• Excellent communication and customer service abilities.
• Good organisational skills, including time management and prioritisation.
• Valid driving licence and willingness to travel within the designated region.
• Applicants should reside within a reasonable driving distance of the coverage area.

What’s on Offer?

• Competitive salary package with additional call-out payments and overtime.
• Fully equipped company vehicle, tools, uniform, PPE, and fuel card provided.
• All expenses covered (e.g., parking).
• Paid holidays starting at 20 days per year, increasing to 25 based on length of service.
• Access to FIA training courses and gas suppression training where applicable.
• Group life assurance with Employee Assistance Programme – including 24/7 GP access and health & wellbeing support.
• Cycle-to-work scheme, tech purchasing scheme, and retail discount opportunities.

Join a family-owned business that takes pride in its supportive work environment while delivering high-quality services. If you are passionate about fire safety engineering and looking for a rewarding career with excellent benefits, we encourage you to apply today!