Fire Alarm Service and Commissioning Engineers

Protec Fire & Security Group Ltd; Lancaster; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Full, valid driving licence

Job summary

Protec Fire & Security Group Ltd is seeking a field-based technician in the UK to service, maintain and commission fire detection and emergency lighting systems. You will ensure documentation is accurate and compliant with British Standards while upholding high standards of customer service.

The role involves 40 hours per week with overtime and on-call availability, requiring electrical competence and a proactive approach to safety and quality; full training and career progression are provided.

Qualifications

• Electrical experience/competence.
• Experience in the electrical/electronic sector.
• Familiarity with safe working practices and Health & Safety requirements.

Responsibilities

• Regular servicing and reactive maintenance of Fire Alarm systems.
• Commission Fire Alarm systems after training.
• Maintain accurate customer, company and personal paperwork.
• Undertake On-Call duties as part of the Area Team.
• Work with Customer Services Team Members following instructions and safety procedures.
• Keep up-to-date knowledge of relevant British Standards.

Skills

Electrical experience

Customer service

Record keeping

Communication

Teamwork

Driving licence

Problem solving

Technical aptitude

Tools

Measuring devices

Laptops

Smartphones

Job description

To carry out regular servicing, reactive maintenance and commissioning of our clients’ Fire detection, Emergency lighting and associated systems along with completing and submitting all relevant documentation. Ensuring up to date knowledge of, and compliance with, all relevant British Standards is essential. Excellent opportunities for career progression, grading system, full product training provided, test equipment and specialist tools provided.

40 hours p/w with overtime and on-call available

Typical Responsibilities

• To work with and under instruction from Customer Services Team Members, complying with work instructions, company policies and Health and Safety procedures.
• To maintain a working knowledge of simple circuits and measuring devices and an understanding and respect of electrical circuits as well as undertaking training courses where necessary.
• To act as a Company Ambassador. You must be smart in appearance, pleasant in attitude and capable of communicating diplomatically to strengthen customer relationships.
• Regular routine servicing and reactive maintenance of our clients’ Fire Alarm and associated systems.
• With relevant training, commission our clients’ Fire Alarm and associated systems.
• Maintain an accurate and high standard of Customer, Company and Personal paperwork.
• Undertake ‘On-Call’ duties as part of your Area Team.
• Any other duties commensurate with the role.

Qualifications

• Electrical experience/competence

Experience

• Experience of working within the electrical/electronic sector
• A working knowledge of electrical circuits & measuring devices
• Experience of working with Fire Alarms and associated systems
• Familiarity with safe working practices and Health & Safety requirements

Skills / Abilities

• Excellent customer service skills
• Competent using technology such as laptops, measuring devices, smart phones etc
• Ability to maintain accurate records whilst regularly submitting customer and company paperwork in a timely manner
• Good interpersonal skills and the ability to work as part of a team
• Excellent oral and written communication skills
• The ability to communicate effectively with staff at carrying levels throughout the company

Other

• A thorough understanding of relevant British Standards, in particular clauses relating to servicing, maintenance and commissioning
• A genuine interest in your work with an enthusiasm and willingness to learn
• Full, valid driving licence