Fire Alarm Engineer

DFP Services; West Midlands; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Company vehicle provided

Company phone provided

Monthly incentives

Training opportunities

Competitive overtime rates

Weekly pay

Job summary

A fire safety service company is seeking a Fire Alarm Engineer to maintain and repair fire safety equipment throughout the West Midlands. Responsibilities include servicing fire alarms and providing customer support. Applicants should have industry experience, a full UK driving license, and enhanced DBS clearance. The position offers a company vehicle, competitive overtime rates, and full training.

Qualifications

• Experience working in the industry.
• Full UK driving licence.
• Enhanced DBS clearance.

Responsibilities

• Respond to and repair fire safety equipment across various properties.
• Servicing and attending reactive calls for fire alarm systems.
• Complete maintenance documentation on a PDA.
• Identify areas for additional work based on inspections.

Skills

Good general experience in care homes or public sector environments

Clear oral and written communication skills

Customer-focused approach

IT literate

Understanding of Health & Safety procedures

Job description

Join to apply for the Fire Alarm Engineer role at DFP Services.

Pay: £28,000-£40,000 depending on experience
Location: West Midlands

The Role

The role of a Fire Alarm Engineer is to respond & repair all fire safety equipment to Care homes, NHS buildings, universities, local councils and authorities, sheltered housing, commercial shops, and many other properties throughout the West Midlands.

The Responsibilities

• A range of servicing, minor works, and attending reactive calls on fire alarm, nurse call, and door access systems.
• Working on both conventional and addressable systems such as Advanced, Morley, Menvier, C‑Tec, Ziton, and Kentec.
• Completing maintenance & PPM certification paperwork on a PDA.
• Working alongside the current team of Engineers.
• Identifying areas for additional works in and out of the specified contractual requirements, supplying accurate quotations where required.
• Understanding and completing all work‑related documentation accurately, on time, and exceeding the customer’s expectations.
• Complying with company policies and procedures.
• Carrying out work in a safe and diligent manner.
• Complying with all Health and Safety policies and procedures.
• Attending and fully participating in training and appraisal activities, as required.
• Liaising with office staff via phone calls, emails, and use of the PDA system.
• Reporting to the Regional Manager.

The Person

We are looking for a candidate who:

• Has good general experience working in care homes or public sector environments (preferable).
• Can communicate at all levels.
• Is generally IT literate.
• Has clear oral and written communication skills.
• Has a customer‑focused approach.
• Shows ambition, drive and enthusiasm.
• Has a good understanding of Health & Safety procedures.

Training

Full training will be provided.

The Essential Criteria

• Experience working in the industry.
• Full UK driving licence.
• Enhanced DBS clearance.

The Hours

• 08:00am – 16:30pm, 5 days per week (40 hours).
• 1.5× rate door‑to‑door (minus the first 15 minutes of travel).
• Overtime paid after 40 hours.
• Double time paid for call‑outs between 12am & 5am, and Sundays.
• Call‑out rota: one day in every 6.

The Benefits

• Company vehicle provided.
• Company phone provided.
• Monthly incentives.
• Long service incentives.
• Training opportunities.
• Competitive overtime rates.
• Weekly pay.