Fire Alarm Engineer

OCS; London Borough of Newham; Remote; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Award-Winning employer recognition

Digital learning resources

Flexible wage access

Job summary

OCS is seeking an experienced Fire Alarm Engineer to perform PPM, reactive maintenance and fault-finding across commercial sites in the UK. The role focuses on system reliability, compliance with British Standards and minimizing downtime.

You will maintain, test and service fire detection systems, prepare accurate reports and liaise with clients and the helpdesk to provide timely updates on faults and repairs. A full UK driving licence is required.

Qualifications

• Proven experience maintaining fire detection and alarm systems.
• Knowledge of current British Standards relating to fire safety.
• Strong fault-finding and diagnostic abilities.
• Experience with multiple fire alarm manufacturers.

Responsibilities

• Carry out planned preventative maintenance (PPM) on fire detection and alarm systems in line with contract requirements and British Standards.
• Respond to reactive maintenance requests, diagnose faults and perform repairs to restore systems.
• Investigate faults, identify root cause and implement remedial actions.
• Test, inspect and service fire alarm systems and related equipment.
• Complete maintenance reports and service records accurately within set timescales.
• Communicate with clients, colleagues and helpdesk about faults and updates.
• Identify defects, risks and additional remedial works, escalating as needed.
• Ensure risk assessments and permit-to-work requirements are followed where applicable.

Skills

Fire alarm maintenance

Fault finding & diagnostics

British Standards knowledge

PPM scheduling

Customer communication

Job description

About The Role:

Job Purpose

OCS is looking for an experienced Fire Alarm Engineer to carry out planned preventative maintenance (PPM), reactive maintenance, fault-finding and repairs to fire detection and alarm systems across a range of commercial sites. The role focuses on maintaining system reliability, ensuring compliance with current British Standards and minimising system downtime.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) on fire detection and alarm systems in line with contract requirements, manufacturer recommendations and relevant British Standards.
• Respond to reactive maintenance requests, diagnose faults and carry out repairs to restore systems to full working order.
• Investigate system faults, identify the root cause and recommend or implement appropriate remedial actions.
• Test, inspect and service fire alarm systems, including associated equipment and components.
• Complete maintenance reports, service records and other required documentation accurately and within agreed timescales.
• Communicate effectively with clients, colleagues and the helpdesk, providing updates on faults, repairs and any outstanding issues.
• Identify system defects, potential risks and additional remedial works, escalating where necessary.
• Complete risk assessments and comply with method statements and permit-to-work requirements where applicable.
• Comply with all health, safety, environmental and technical compliance policies, including the correct use of PPE.
• Maintain high standards of workmanship and customer service while protecting the integrity of the contract portfolio.
• Ensure all work is completed safely, efficiently and in accordance with company procedures, client requirements and relevant legislation.

Who You'll Be

• Proven experience maintaining, servicing and repairing fire detection and alarm systems.
• Good working knowledge of relevant British Standards and fire alarm system requirements.
• Strong fault-finding and diagnostic skills, with the ability to identify faults and implement effective solutions.
• Experience working with different fire alarm manufacturers and systems.
• Understanding of planned preventative maintenance (PPM) and reactive maintenance processes.
• Knowledge of health and safety procedures, risk assessments, method statements and permit-to-work systems.
• Strong communication skills and a customer-focused approach.
• Ability to manage workloads independently and prioritise reactive calls alongside scheduled maintenance.
• Full UK driving licence.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.