Fintech Client Services Engineer Internship (Hybrid London)

The Opportunity Hub UK Ltd; Greater London; Hybrid; GBP 26,000 - 28,000; Part time

Benefits offered by this job

Hybrid work

Structured training

Mentoring

Live client projects

Career progression

Job summary

The Opportunity Hub UK Ltd invites you to join as a Client Services Engineer in London. This internship offers hands-on experience supporting fintech software, engaging with clients, and assisting with software deliveries.

You will work across engineering and product teams, handling technical queries and onboarding while developing customer-success skills Hybrid work 2 days in the office, 3 days remote, with an initial 2-month internship and potential extension based on performance.

Qualifications

• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Basic understanding of software systems, databases, or programming concepts.
• Ability to explain technical concepts to both technical and non-technical audiences.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Genuine interest in technology, software, and client-facing work.
• Willingness to learn and develop as a Client Services Engineer.

Responsibilities

• Assist clients with technical queries and product-related support requests.
• Support software implementations and onboarding activities.
• Investigate and troubleshoot technical issues across software platforms.
• Collaborate with engineering and product teams to resolve client challenges.
• Monitor system performance and escalate issues as needed.
• Maintain accurate records of support cases and client interactions.
• Contribute to process improvements and client service initiatives.
• Support ongoing product enhancements and customer success activities.

Skills

Problem-solving

Communication

Technical concepts

Organization

Independent work

Teamwork

Tech interest

Eagerness to learn

Job description

The Opportunity Hub UK Ltd invites you to join as a Client Services Engineer in London. This internship offers hands-on experience supporting fintech software, engaging with clients, and assisting with software deliveries.

You will work across engineering and product teams, handling technical queries and onboarding while developing customer-success skills Hybrid work 2 days in the office, 3 days remote, with an initial 2-month internship and potential extension based on performance.