Client Services Engineer

The Opportunity Hub UK Ltd; Greater London; Hybrid; GBP 26,000 - 28,000; Part time

Benefits offered by this job

Hybrid work

Structured training

Mentoring

Live client projects

Career progression

Job summary

The Opportunity Hub UK Ltd invites you to join as a Client Services Engineer in London. This internship offers hands-on experience supporting fintech software, engaging with clients, and assisting with software deliveries.

You will work across engineering and product teams, handling technical queries and onboarding while developing customer-success skills Hybrid work 2 days in the office, 3 days remote, with an initial 2-month internship and potential extension based on performance.

Qualifications

• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Basic understanding of software systems, databases, or programming concepts.
• Ability to explain technical concepts to both technical and non-technical audiences.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Genuine interest in technology, software, and client-facing work.
• Willingness to learn and develop as a Client Services Engineer.

Responsibilities

• Assist clients with technical queries and product-related support requests.
• Support software implementations and onboarding activities.
• Investigate and troubleshoot technical issues across software platforms.
• Collaborate with engineering and product teams to resolve client challenges.
• Monitor system performance and escalate issues as needed.
• Maintain accurate records of support cases and client interactions.
• Contribute to process improvements and client service initiatives.
• Support ongoing product enhancements and customer success activities.

Skills

Problem-solving

Communication

Technical concepts

Organization

Independent work

Teamwork

Tech interest

Eagerness to learn

Job description

Kickstart your career at the intersection of technology and client success with a Client Services Engineer opportunity that offers hands on experience supporting innovative software solutions used within the financial services sector.

Company Overview

The Opportunity Hub UK is recruiting on behalf of a specialist financial technology organisation based in London. This established business develops advanced software solutions that help financial institutions manage complex operational and regulatory requirements. With a collaborative culture, strong technical expertise, and continued growth, the organisation is committed to developing talented professionals through structured learning, mentoring, and real-world project exposure.

Job Overview

This Client Services Engineer opportunity is ideal for an aspiring technology professional looking to gain valuable commercial experience within a software and financial technology environment. As a Client Services Engineer, you will work closely with clients, software engineers, and product teams to support software implementations, resolve technical issues, and ensure an outstanding customer experience.

The Client Services Engineer role provides exposure to software delivery, technical support, client engagement, and financial technology solutions, making it an excellent opportunity for someone looking to build a long-term career within technology and client services.

This Client Services Engineer position offers an immediate start and is initially offered as a 2-month internship , with the potential for extension based on performance and business requirements.

Location: London

Salary: £26,000 to £28,000 per annum

Contract Length: Candidates must be available for a minimum of 6 months , with the potential to continue for up to 12 months , subject to performance and business requirements.

Start Date: Immediate Start Available

Working Pattern: Monday to Friday, Full Time

Work Arrangement: Hybrid Working (2 Days Office, 3 Days Remote)

Here’s what you’ll be doing:

• Assisting clients with technical queries and product-related support requests
• Supporting software implementations and onboarding activities
• Investigating and troubleshooting technical issues across software platforms
• Collaborating with engineering and product teams to resolve client challenges
• Monitoring system performance and escalating issues where required
• Maintaining accurate records of support cases and client interactions
• Contributing to process improvements and client service initiatives
• Supporting ongoing product enhancements and customer success activities

Here are the skills you'll need:

• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Basic understanding of software systems, databases, or programming concepts
• Ability to explain technical concepts to both technical and non-technical audiences
• Strong organisational skills and attention to detail
• Ability to work independently and as part of a collaborative team
• A genuine interest in technology, software, and client-facing work
• Eagerness to learn and develop as a Client Services Engineer

Work Permissions

You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

• Competitive salary of £26,000 to £28,000 depending on experience
• Initial 2-month internship with potential extension
• Hybrid Client Services Engineer role with 2 days in the London office and 3 days working from home
• Structured training and mentoring from experienced technology professionals
• Exposure to financial technology platforms and live client projects
• Supportive and collaborative working environment
• Access to best in class technology and learning resources
• Opportunity to develop valuable technical, commercial, and client management skills
• Clear progression opportunities within client services, technology, software delivery, and consulting

A career as a Client Services Engineer offers a unique blend of technical development and client-facing experience, making it one of the most versatile entry points into the technology sector. This Client Services Engineer opportunity provides hands on exposure to software platforms, customer success, troubleshooting, and solution delivery within a fast-growing financial technology environment. The skills and experience gained as a Client Services Engineer can create pathways into solutions engineering, technical consulting, customer success management, software engineering, product management, and technology leadership roles.

By applying, you acknowledge that The Opportunity Hub may retain your details and consider you for other suitable opportunities. You may opt out at any time. Privacy Notice: theohub.global/privacy