FinOps Analyst - Payroll, Global Employee Receivables Management

Amazon; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a FinOps Analyst to enhance Payroll operations. This role requires at least two years of experience in Payroll or Accounts Receivable within a customer-focused environment. You will be responsible for handling customer queries, improving collection effectiveness, and working closely with stakeholder teams to resolve issues. The ideal candidate will possess strong communication and problem-solving skills, along with a passion for customer service. Join a diverse and inclusive team that values innovation and excellence, and contribute to delivering the best results for customers in a fast-paced environment.

Qualifications

• 2+ years of experience in Payroll or Accounts Receivable Collections.
• Bilingual in English and another language.

Responsibilities

• Handle customer queries related to overpayments and improve collection effectiveness.
• Work with multiple teams to resolve employee queries.

Skills

Communication Skills

Problem-Solving Skills

Payroll Experience

Accounts Receivable Experience

Bilingual Communication

Education

Relevant Experience in Payroll or Accounts Receivable

Tools

Microsoft Excel

Microsoft Word

Job description

FinOps Analyst - Payroll, Global Employee Receivables Management

Job ID: 2933008 | Amazon Czech Republic Services s.r.o.

Amazon is looking for an enthusiastic candidate to join the fast-paced world of Payroll operations. We are not an average retailer and this is definitely not your average payroll position reporting in through Amazon Finance Operations. We’re looking for exceptional people with great communication, problem-solving skills, Payroll and/or Accounts Receivable experience, and a passion for customer service.

Amazon seeks an Employee Receivable Sr. Analyst, Payroll with at least 2 years of experience in Payroll and/or Accounts Receivable Collections in a large customer-oriented corporate environment. The position will support the EMEA and/or LATAM regions.

Responsibilities also include:

1. Knowledge of payslip calculations
2. Inform, follow up, collect any open overpayments/receivables and improve collection effectiveness
3. Handle customer queries related to overpayments
4. Provide support and assist in resolving employee queries
5. Work with multiple stakeholder teams to understand the root cause of overpayments and provide details to employees
6. Work closely with Payroll Operations to provide a better employee experience and improve collection effectiveness

BASIC QUALIFICATIONS

· 2+ years of relevant experience in Payroll or Accounts Receivable Collections.
· Bilingual in any of the following combinations of languages:
English-Spanish
English-Czech
English-Slovak
English-Dutch
English-French
English-German
English-Italian
English-Polish
English-Romanian
· Good written and oral communication skills
· Flexible to work in shifts

PREFERRED QUALIFICATIONS

- Knowledge of Payroll/Taxes
- Proficient in Microsoft Excel and Word
- Prior experience in Payroll process

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.