Financial Operations Analyst

JR United Kingdom; Plymouth; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join an award-winning loan provider as an Operations Strategy Analyst. In this role, you will analyze data to inform collections strategies, drive impact, and collaborate with various teams to enhance operational decisions. The position offers a chance to significantly influence fair customer outcomes and financial performance, supported by comprehensive benefits and a dynamic company culture.

Benefits

Discretionary bonus

25 days holiday (rising to 28)

Private medical insurance

Life cover

Pension scheme

Cycle-to-work scheme

Casual dress

Social events (summer parties, quizzes)

Qualifications

• Degree or relevant commercial experience.
• Experience in collections analytics or strategy development.
• Experience in financial services is a plus.

Responsibilities

• Craft and refine collections strategies using data.
• Monitor performance and report on recovery rates.
• Create dashboards and deliver ad-hoc analyses.

Skills

Analytical mindset

SQL

Python

Strong communication skills

Education

Degree with a quantitative focus

Tools

Tableau

Power BI

Job description

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Join a Top Loan Provider as an Operations Strategy Analyst

Are you keen to dive into data and shape smart strategies?

Our client, an award-winning loan provider based in Southampton, is seeking an Operations Strategy Analyst (Collections) to join their Operations Analytics team.

If you’re passionate about turning numbers into actionable insights, this role is for you.

What You’ll Do

Focus on the Servicing team, crafting and refining collections strategies using rich data to ensure fair customer outcomes and strong financial results. You’ll monitor performance, report on recovery rates, and optimise approaches to drive impact. Beyond collections, you’ll create dashboards, deliver ad-hoc analyses, and work with various teams to support smarter operational decisions, presenting insights clearly to all audiences.

What You’ll Bring

• A degree with a quantitative focus or relevant commercial experience.
• Experience in collections analytics or strategy development.
• Skills in SQL or Python (other programming languages considered).
• An analytical mindset to turn data into practical proposals.
• Strong communication skills to engage diverse stakeholders.
• Nice to have: experience in financial services, personal loans, or data visualisation tools like Tableau or Power BI.

What You’ll Get

• A role in Southampton with occasional London travel, working 37.5 hours per week.
• Benefits like a discretionary bonus, 25 days holiday (rising to 28), private medical insurance, life cover, and a pension scheme.
• Perks including a cycle-to-work scheme, casual dress, and social events like summer parties and quizzes.