Financial Mis-Selling Paralegal

CMS UK; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A growing specialist law firm in Central Manchester is seeking an ambitious Financial Mis‑Selling Paralegal to join their expanding team. You will manage financial mis-selling claims, conduct detailed reviews of documents, and support fee earners throughout the litigation process. The role demands exceptional analytical and communication skills, coupled with a proactive mindset. With a competitive salary and a hybrid working model, this position offers significant opportunities for professional development within a supportive environment.

Benefits

Competitive salary

Hybrid working model

Ongoing training and professional development

Opportunities for career progression

Qualifications

• Experience in financial mis-selling, consumer claims, or litigation.
• Ability to draft clear and accurate legal documents.
• Strong IT and analytical skills.

Responsibilities

• Manage own caseload of financial mis-selling claims.
• Conduct detailed reviews of financial documents.
• Draft legal correspondence and prepare case documentation.
• Communicate with clients to obtain information and provide updates.
• Prepare case summaries and legal research notes.

Skills

Analytical skills

Client-facing skills

Strong written communication

IT skills including Excel

Organizational skills

Tools

Case management systems

Job description

Financial Mis‑Selling Paralegal – Central Manchester

Location: Central Manchester
Salary: Competitive (DOE)
Working Mode: Hybrid (office + home)
Type: Full‑time | Permanent

A growing specialist law firm in Central Manchester is seeking an ambitious Financial Mis‑Selling Paralegal to join their expanding team. This is an excellent opportunity for someone with experience in financial mis‑selling, consumer claims, or litigation support who is looking to build their expertise within a supportive and reputable practice. The firm offers a competitive salary package, hybrid working arrangements, and genuine opportunities for professional development.

The Role

As a Financial Mis‑Selling Paralegal, you will support fee earners on a wide range of financial mis‑selling matters. You will work closely with clients, lenders, and internal teams to progress claims efficiently and achieve positive outcomes. This role is suited to someone highly organised, analytical, and confident working with complex financial documents and case files.

Key Responsibilities

• Manage your own caseload of financial mis‑selling claims under supervision, progressing files from initial enquiry through to settlement or litigation where required.
• Conduct detailed reviews of financial documents, agreements, bank statements, lending histories, affordability assessments, and DSAR responses.
• Draft letters of claim, letters of complaint, witness statements, schedules of loss, and other case documentation.
• liaise with clients to obtain key information, provide updates, and ensure they understand each stage of their claim.
• Prepare case summaries, legal research notes, and evidence bundles for solicitors, barristers, and internal reviewers.
• Communicate with lenders, financial institutions, credit providers, and third parties to obtain documents, negotiate outcomes, or elevate complaints.
• Log and analyse client financial data to identify patterns of mis‑selling, affordability issues, or breaches of regulatory standards.
• Maintain accurate records, update case management systems, and ensure all compliance and regulatory requirements are met.
• Assist fee earners with pre‑action protocol obligations and prepare cases for litigation where settlement is not achieved.
• Support colleagues and contribute to the continuous improvement of processes within the team.

About You

• Experience within financial mis‑selling, consumer claims, litigation, debt recovery, or a similar legal environment.
• Strong analytical skills and confidence reviewing financial documents, bank statements, and lender information.
• Excellent written communication skills with the ability to draft clear and accurate documents.
• Strong client‑facing skills and confidence speaking with clients from all backgrounds with empathy and professionalism.
• Highly organised, deadline‑driven, and able to manage multiple cases simultaneously.
• Strong IT skills, including the use of case management systems and Excel.
• A proactive, motivated approach and a genuine interest in developing a career in financial litigation.

What's on Offer

• Competitive salary based on experience.
• Hybrid working model (office/home split).
• Supportive and collaborative working environment.
• Opportunities for career progression within a growing specialist team.
• Ongoing training and professional development.
• Exposure to high‑quality financial mis‑selling and litigation work.