Financial Crime Optimisation Business Analyst

Lloyds Banking Group; Leeds; Híbrido; GBP 45 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid Working

Job Share

Flexible Working Options

Resumo da oferta

Lloyds Banking Group in the United Kingdom is recruiting an Optimisation Business Analyst to identify and deliver changes that strengthen controls, improve customer outcomes and drive efficiency. The role sits in a hybrid setting across multiple UK locations including Leeds, Birmingham, Manchester or Edinburgh.

You will combine business analysis, data analysis and operational consultancy to interpret data, identify opportunities and shape practical solutions that deliver measurable benefits.

Qualificações

• Proven experience in business analysis within change, transformation, optimisation or consulting.
• Strong data insight and ability to create dashboards with Power BI.
• Experience identifying optimisation opportunities and improving processes.
• Excellent stakeholder engagement and workshop facilitation.

Responsabilidades

• Lead discovery activities to understand business challenges and improvement opportunities.
• Capture and document business requirements to simplify processes and enhance controls.
• Develop dashboards and actionable insights using Power BI and other tools.
• Support project mobilisation, impact assessments and solution evaluation.
• Produce documentation like options papers and stakeholder materials.

Conhecimentos

Power BI

SQL

Data analysis

Discovery & workshops

Requirements gathering

Process mapping

Ferramentas

Power BI

Descrição da oferta de emprego

End Date

Friday 20 November 2026

Salary Range

£44,901 - £49,890

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

.

Job Description

JOB TITLE: Optimisation Business Analyst

SALARY: £44, 901 - £49,890

LOCATION(S): Birmingham, Leeds, Manchester or Edinburgh

HOURS: Full time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in the office. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you'll be doing:

Consumer Financial Crime Optimisation & Strategy is responsible for identifying, designing and delivering change that strengthens financial crime controls, improves customer outcomes and drives operational efficiency across our Financial Crime operations.

We're recruiting multiple Financial Crime Optimisation Business Analysts to support a growing portfolio of strategic, regulatory and operational change initiatives. This role sits at the centre of the change lifecycle, helping teams understand complex problems, find opportunities for improvement and shape practical solutions that deliver measurable business benefits.

This is a highly analytical role which combines business analysis, process improvement, data analysis and operational consultancy skills. You'll work closely with operational teams, project managers, technology partners and senior team members to interpret large and complex data to identify optimisation opportunities.

Successful candidates will bring strong data skills, including Power BI, enabling them to analyse operational performance, identify optimisation opportunities and support data-driven decision making. Financial Crime experience is essential, allowing you to effectively understand operational processes, customer journeys, risk considerations and regulatory obligations.

You'll play a key role in shaping future operating models, improving controls, simplifying processes and supporting delivery of change that improves productivity, colleague experience and customer outcomes.

Day to day you'll:

• Lead discovery activities to understand business challenges, operational inefficiencies and improvement opportunities, including facilitating workshops, stakeholder interviews and requirements gathering sessions across business, operational and technical teams.
• Capture, analyse and document business requirements to find opportunities to simplify processes, improve controls, reduce waste and enhance customer outcomes, ensuring solutions address underlying business needs. This will include producing current-state and future-state process maps using recognised business analysis techniques.
• Conduct root-cause analysis using data, operational insight and feedback to perform detailed analysis of operational performance, customer outcomes and management information and develop dashboards, reports and actionable insight using Power BI and other reporting tools.
• Support project mobilisation activities, including impact assessments, requirements definition and solution evaluation, working alongside Project Managers and technical teams to ensure solutions are practical, deliverable and aligned to operational needs.
• Support the development of business cases, options assessments and benefit realisation plans.
• Assist with testing, implementation planning and operational readiness activities.
• Produce high-quality documentation including requirements, process maps, options papers and stakeholder materials.
• Act as a trusted consultant and subject matter contributor across Financial Crime optimisation initiatives.

Why join us?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

What we're looking for?

• Business analysis & requirements
• Strong experience delivering business analysis within change, transformation, optimisation or consulting, including gathering, challenging and translating requirements into practical solutions.
• Process analysis & improvement
• Experience mapping current and future-state processes, identifying root causes and designing improvements that deliver better customer, colleague or operational outcomes.
• Data & insight
• Strong analytical skills, with experience using SQL and data visualisation tools such as Power BI to explore data, identify trends and turn findings into meaningful insight.
• Discovery & stakeholder engagement
• Confident facilitating workshops, interviews and discovery activities, building positive relationships and constructively challenging participants to reach shared outcomes.
• Financial Crime knowledge
• Experience within Financial Crime, Fraud, AML, KYC, Customer Due Diligence, Transaction