Finance Team Manager/SME

UKRI; Swindon; On-site; GBP 31,000 - 38,000; Full time

Job summary

UKRI is seeking a Finance Team Manager/SME to lead a large finance team across Swindon, Newport, or Stockton-On-Tees. The role carries a Band D salary (£34,101) and focuses on delivering high-quality services, meeting SLAs and KPIs, and driving continuous improvement.

You will manage performance, mentor staff, and act as SME in your function, while collaborating with senior stakeholders to optimise processes and delivery. Security checks may be required.

Qualifications

• Proven track record in a Finance role (accounts payable, payments, expenses or similar).
• Demonstrable experience of proactively managing a performance-driven team.
• Ability to develop measurable goals and objectives for the team.
• Strong coaching and mentoring skills.
• Excellent relationship management and stakeholder engagement.
• Extensive SME knowledge in one of the required areas.
• Working knowledge of ERP systems such as Workday or Oracle.
• Ability to analyse, interpret and present data and Management Information.
• Proactive problem solving with ability to identify risks to service delivery and implement effective solutions.
• A passion for driving continuous improvements.
• Confidence to lead and motivate others across diverse customer groups.

Responsibilities

• Provide effective management to ensure delivery of high-quality services with responsibility for SLAs, KPIs and other targets.
• Enable and motivate a large team to deliver high performance and continuous improvement.
• Manage direct reports and influence team members as a People Manager or SME.
• Own complex query resolution and escalation processes; act as SME in your area.
• Collaborate with stakeholders and senior leaders to share knowledge and improve service delivery.
• Review processes and implement continuous improvements to ensure future-readiness.
• Engage in ad hoc project work as SME to support finance service changes.
• Be the key contact for audit queries and support audit fieldwork.
• Train and write/update desk notes within your area of expertise.
• Oversee online banking and BACS payments approvals.

Skills

People management

Finance domain knowledge

Data analysis

Stakeholder engagement

Leadership

Performance management

Tools

Workday

Oracle

Job description

Finance Team Manager/SME
Swindon, Newport, or Stockton-On-Tees
Band D - £34,101

It’s an exciting time to be part of UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation.

As we continue our transformation journey, we are now seeking experienced, self-motivated finance managers or SME’s to fill a number of operational management roles which focus on team management and performance delivery. The roles are pivotal to achieving and driving successful service delivery and achieving SLAs and delivery targets. You will lead, motivate, and support a large team delivering a variety of complex workstreams.

Duties will include, but are not limited to the following:

• Provide effective management to ensure the delivery of high-quality services to our clients and end users with responsibility for the achievement of SLAs, KPIs and other service delivery targets to deliver a consistently high-quality output.

• Enable, support, influence and motivate a large team to deliver consistently high levels of performance and continuous improvement.

• Effectively manage direct reports and influence the management of team members (People Manager) or act as an SME in your functional area

• Be responsible, and take ownership for, complex query resolution and the escalation processes within your team, providing advice and support where needed and acting as a subject matter expert point.

• Work collaboratively with stakeholders, senior leaders and colleagues to share knowledge and best practice and develop solutions to improve service delivery.

• Use service knowledge, skills and experience to review ways of working, identifying and implementing continuous improvement initiatives to ensure our service delivery is fit for the future.

• Ad hoc project work, working as a SME to support changes within the finance service.

• Key contact for audit queries and support for audit fieldwork

• Carry out training and take responsibility for writing and updating desk notes within own area of expertise.

• Work to continuously improve processes and create efficiencies.

• Checking and approval of online banking and BACS payments.

To do this role well you will need:

• A proven track record of working within a Finance role eg. Accounts payable, payments, expenses or similar
• Demonstrable experience of pro-actively managing a performance driven team
• Ability to develop measurable goals and objectives for the team
• Strong coaching and mentoring skills
• Excellent relationship management and stakeholder engagement
• Extensive SME knowledge in one of the required areas.
• Working knowledge of ERP systems, Workday, Oracle etc
• Ability to analyse, interpret and present data and Management Information
• Proactive problem solving and solutions focused with the ability to identify barriers and potential risks to service delivery and develop and implement effective solutions
• A passion for driving continuous improvements
• Focussed and driven to achieve success with the ability to confidently lead and motivate others
• Ability to face challenges proactively and be comfortable and confident dealing with a diverse range of customers at all levels.
  

Artificial Intelligence:

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.

Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

We look forward to hearing from you.