Finance System Support Administrator

Robertson Bell; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a well-known charity as a Finance System Support Administrator for a 6-month assignment in London. In this critical role, you'll support user queries and assist with the implementation of the new financial planning module of Unit 4. Ideal candidates will have experience in first line support and user training.

Qualifications

• Proven ability to deliver 1st line customer service support.
• Experience with post-system implementation support.
• Proficient in training users online, one-to-one, or in small groups.

Responsibilities

• Identify frequently asked questions to be collated into an ongoing manual.
• Support users by offering guidance and resolving issues promptly.
• Collaborate with the team to ensure smooth system implementation.

Skills

Customer Service

User Training

Problem Solving

Tools

Unit 4

Job description

Social network you want to login/join with:

Finance System Support Administrator, London

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Client:

Robertson Bell

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Are you an experienced first line systems support professional? Are you able to deliver a fantastic customer service during a systems implementation? Are you excited about the opportunity to join a well known charity?

Robertson Bell are partnering with a well-known charity who are looking for a dedicated individual to join their Systems Administration team for a 6-month assignment. This role is critical in supporting user queries as the organisation begins training users on the new financial planning module of Unit 4, and enters a busy period of the budgeting cycle.

Key Responsibilities:

• Identify frequently asked questions to be collated into an ongoing manual.
• Support users by offering guidance and resolving issues promptly.
• Collaborate with the team to ensure smooth system implementation.

Ideal Candidate:

• Proven ability to deliver 1st line customer service support.
• Experience with post-system implementation support
• Proficient in training users online, one-to-one, or in small groups.
• Experience with Unit 4 is highly desirable.

This is an urgent opportunity, so do not hesitate in making an application!