Finance & Policy Administrator

CarFinance 247; Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Pension contribution

Onsite parking

Onsite gym

Birthday leave

Healthcare cash plan

Employee assistance programme

Staff discount

Job summary

Car Finance 247 is seeking a Finance & Policy Administrator to join our Finance and Product Support teams in Manchester. The role covers finance operations, reconciliations, policy administration and customer support, with opportunities to study towards professional accounting qualifications.

You will help maintain accounting records, reconcile payments, support month-end processes and handle policy data and queries.

Qualifications

• Strong administration skills with excellent attention to detail.
• Confident working with numbers, data and detailed information.
• Excellent written and verbal communication skills.
• Organised, proactive and able to manage changing priorities.
• Strong problem-solving skills with a willingness to take ownership.
• Professional and customer-focused when handling queries and sensitive information.

Responsibilities

• Processing and reconciling payments, accounts and completed customer deals.
• Maintaining accurate accounting ledger and financial records.
• Supporting month-end reporting and balance sheet reconciliations.
• Investigating and resolving finance and policy queries.
• Setting up, amending and cancelling customer and staff policies.
• Managing policy data, records and Product Provider uploads.
• Supporting the wider Finance team with ad-hoc projects and tasks.

Skills

Administration

Number skills

Communication

Organised

Problem solving

Customer focus

Tools

Excel

CSV files

Job description

About The Role

Here at Car Finance 247, we are currently recruiting for a Finance & Policy Administrator to join our Finance and Product Support teams.

The Finance function is a driven, dynamic and high-performing team, supported by qualified and part-qualified accountants, Credit Control and Product Support. Together, the teams play an important role in maintaining accurate financial records, managing customer products and policies, and ensuring customers receive a high-quality service.

As the wider group continues to grow, including businesses such as Warranty Works and Arcane AI, so do the opportunities within Finance.

What does the role offer?

This is a varied role split across Finance and Product Support, giving you the opportunity to develop experience across finance operations, reconciliations, policy administration and customer support.

Within Finance, you'll help maintain accurate accounting records, reconcile payments and completed deals, support month-end processes and resolve discrepancies. Within Product Support, you'll set up, amend and cancel customer policies, maintain accurate records and respond to policy-related queries.

You'll develop a strong understanding of how Car Finance 247 operates, with opportunities to improve processes and controls and study towards professional accounting qualifications.

Responsibilities

• Processing and reconciling payments, accounts and completed customer deals
• Maintaining accurate accounting ledger and financial records
• Supporting month-end reporting and balance sheet reconciliations
• Investigating and resolving finance and policy queries
• Setting up, amending and cancelling customer and staff policies
• Managing policy data, records and Product Provider uploads
• Supporting the wider Finance team with ad-hoc projects and tasks

About You

Required

• Strong administration skills with excellent attention to detail
• Confident working with numbers, data and detailed information
• Excellent written and verbal communication skills
• Organised, proactive and able to manage changing priorities
• Strong problem-solving skills with a willingness to take ownership
• Professional and customer-focused when handling queries and sensitive information

Desirable

• Experience within finance, accounts or policy administration
• Experience within financial services, motor finance or a regulated environment
• Confident using Excel, CSV files and structured data

About Us

Company Benefits

• Up to 5% Pension Contribution
• Subsidised Onsite Parking
• Onsite gym
• Free transport to and from Piccadilly Train Station
• Additional leave for your birthday
• Enhanced maternity, paternity and adoption leave pay
• Time off from day-one for fertility appointments
• Healthcare Cash plan
• Free Employee Assistance Programme
• Staff discount on vehicle finance
• Opportunities for personal and professional development

Car Finance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high-quality customer experiences driven by outstanding tech, streamlined processes and, most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business, and that journey starts with attracting the best talent.

As an equal opportunities employer, Car Finance 247 is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Car Finance 247.