Finance Operations Manager

Dudley Building Society; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

Dudley Building Society seeks an experienced Finance Operations Lead to oversee day-to-day financial activity, drive accuracy and timeliness, and ensure robust controls across core processes, reporting to senior management.

You will lead a small team, deliver improvements to workflows, support audits, ensure compliance with governance standards, and collaborate with stakeholders to provide reliable financial information for strategic decision-making.

Qualifications

• Proven experience in financial operations or transactional finance.
• Experience supervising a small team.
• Strong understanding of core finance processes.
• Excellent attention to detail and accuracy.
• Ability to manage workloads and meet deadlines.

Responsibilities

• Financial Operations Management - overseeing day-to-day financial operations with accuracy and timeliness.
• Team Leadership - manage and develop a team providing clear objectives and performance standards.
• Process Improvement & Controls - identify opportunities and drive standardisation of workflows with robust controls.
• Stakeholder Support - collaborate with internal stakeholders and support change projects affecting Finance Operations.
• Compliance & Governance - ensure adherence to policies, regulations, and audit requirements.

Skills

Finance operations

Team leadership

Process improvement

Governance

Attention to detail

Job description

As one of the fastest‑growing building societies in the UK — with a proud heritage and bold ambitions for the future — it’s easy to see why we stand out. Everything we do is driven by our desire to Help People Live Better Lives: supporting our members, strengthening our communities, and acting with integrity at every step.

To support our growth, we’re looking for someone to join our Finance team to manage and continuously improve the day-to‑day financial operations of the organisation, ensuring accurate, efficient, and well‑controlled processes across all core finance activities.

The role is responsible for leading and developing the financial operations team, driving high performance, accountability, and consistency in delivery. This is a role with variety, visibility and impact focusing on strengthening financial controls, improving workflows, resolving operational issues, and ensuring the timely production of reliable financial information to support the smooth running of the Society.

This is a great opportunity for an experienced financial professional who has experience at a senior management level plus a proven track record in working with and implementing a high standard of financial controls.

Main responsibilities include:

• Financial Operations Management - overseeing the delivery of all day-to-day financial operations, ensuring accuracy, timeliness, and efficiency, managing core transactional finance activities and maintaining oversight of month-end processes for liquidity.
• Team Leadership & Management - providing overall leadership to a team of three (Supervisor + two Finance Assistants via the Supervisor) setting clear objectives, expectations, and performance standards whilst supporting the development, coaching, and training of team members
• Process Improvement & Controls - identifying opportunities to improve efficiency, accuracy, and consistency across financial operations whilst driving the implementation of process improvements and standardisation of workflows. This includes strengthening and maintaining robust financial controls to minimise risk and supporting audit requirements by maintaining well‑controlled and auditable processes
• Stakeholder Support - building effective working relationships with internal stakeholders across the business and assisting the wider Society with change projects affecting the Financial Operations Function
• Compliance & Governance - ensuring compliance with organisational policies, financial regulations, and relevant standards in addition to carrying out quality assurance to ensure procedures are followed and remain robust.

What we’re looking for

• Proven experience in a financial operations or transactional finance role
• Experience managing or supervising a team
• Strong understanding of core finance processes
• Strong attention to detail and accuracy
• Ability to manage workloads and meet deadlines