Finance & Operations Lead (Xero Expert) - Creative Agency

Marks Sattin; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Marks Sattin is seeking an energetic Finance & Operations Manager to oversee day-to-day financial workflows, client contracts, and operational support in a fast-growing boutique agency in London.

Lead accounts payable, VAT returns, invoicing, cash flow, and HR onboarding, while ensuring contractual compliance and profitability across projects. The role combines finance, operations and client-facing coordination in a hybrid work model.

Qualifications

• 3+ years in a hybrid Finance/Operations role within a PR, marketing, or creative agency.
• Essential: hands-on experience with Xero.
• Desirable: familiarity with Harvest time tracking and spend management tools.
• Strong knowledge of UK VAT regulations, bookkeeping, and contract workflows.

Responsibilities

• Accounts payable and expenses processing; manage spend platforms and approvals.
• Core accounting; day-to-day bookkeeping and monthly reconciliations (Xero).
• Sales invoicing and credit control; issue client retainers and project invoices.
• Cash and banking; reconcile bank accounts and run payroll payments.
• VAT returns; prepare and submit VAT returns under Making Tax Digital rules.
• Operations and revenue tracking; manage SOWs, NDAs, and time-tracking to assess profitability.
• HR support; onboarding/offboarding, leave tracking, and office admin.

Skills

Finance & Operations experience

Attention to detail

Communication skills

Hybrid/agency experience

Tools

Xero

Harvest

Spendesk

Soldo

Job description

Marks Sattin is seeking an energetic Finance & Operations Manager to oversee day-to-day financial workflows, client contracts, and operational support in a fast-growing boutique agency in London.

Lead accounts payable, VAT returns, invoicing, cash flow, and HR onboarding, while ensuring contractual compliance and profitability across projects. The role combines finance, operations and client-facing coordination in a hybrid work model.