Finance Operations & Customer Support Specialist

Worcestershire County Council; Worcester; On-site; GBP 26,000 - 34,000; Full time

Job summary

Worcestershire County Council is recruiting for a role in the Finance Operational Services (FOS) Workflow Business Unit at the Wildwood Office in Worcester. The role supports adults with care and support needs and contributes to delivering frontline financial services to residents and businesses.

You will join a dedicated team, receive full training on the systems used, and be expected to apply new processes while delivering accurate, timely financial services with strong attention to detail and

Qualifications

• Excellent communication skills
• Willingness to learn new processes
• Attention to detail and problem solving with a customer service focus

Responsibilities

• Assist with processing financial assessments
• Resolve Accounts Payable and Accounts Receivable queries
• Provide flexible ad-hoc support to other Finance Operational Services teams

Job description

Worcestershire County Council is recruiting for a role in the Finance Operational Services (FOS) Workflow Business Unit at the Wildwood Office in Worcester. The role supports adults with care and support needs and contributes to delivering frontline financial services to residents and businesses.

You will join a dedicated team, receive full training on the systems used, and be expected to apply new processes while delivering accurate, timely financial services with strong attention to detail and