Finance Assistant

Travel Chapter; Devon and Torbay; Sur place; GBP 23 000 - 28 000; Temps partiel

Résumé du poste

Travel Chapter in the United Kingdom is seeking a Finance Assistant to support weekly and monthly payment runs for holiday homeowners, with Excel-driven data analysis and robust financial recording. You’ll handle refunds, respond to homeowner queries, and assist with reconciliation issues across the team.

Join a collaborative finance department focused on accuracy, process improvement and delivering high service standards while learning new systems and contributing to year-end activities.

Qualifications

• Strong Excel skills and data manipulation are essential.
• Experience in finance or accounting environments is expected.
• High accuracy with numeracy and literacy is required.
• Logical and analytical approach to problem solving.
• Willingness to learn new accounting systems and software.
• Experience with payment processing, refunds and reconciliations.
• Clear communication and customer-focused attitude.
• Ability to manage workload and work collaboratively.

Responsabilités

• Processing weekly and monthly payment runs for holiday homeowners through booking platforms.
• Using Excel to analyse data, investigate discrepancies and support reporting.
• Processing and recording refunds accurately and efficiently.
• Responding to homeowner queries by phone and email.
• Investigating payment and reconciliation issues and finding solutions.
• Supporting colleagues with finance tasks, systems questions and training.
• Building relationships across the group and delivering high service standards.
• Assisting with year-end audit preparation by organizing financial information.

Connaissances

Excel skills

Finance teamwork

Numeracy & literacy

Analytical mindset

IT skills

Refunds & reconciliations

Communication

Workload management

AAT or equivalent (advantage)

Industry-specific accounting knowledge

Formation

AAT or equivalent qualification

Working towards accounting qualification

Outils

Computerised accounting packages

Description du poste

As our Finance Assistant, your main responsibilities will include:

Responsibilities

• Processing weekly and monthly payment runs to holiday homeowners through our booking reservation platforms, ensuring payments and deductions, including housekeeping charges, are accurately recorded.
• Using Microsoft Excel extensively to analyse data, investigate discrepancies, identify errors and support accurate financial reporting.
• Processing and recording refunds, ensuring all transactions are handled accurately and efficiently.
• Responding to homeowner queries professionally and promptly, providing helpful support by telephone and in writing.
• Investigating and resolving payment and reconciliation issues, using your initiative to identify the cause and find a solution.
• Supporting colleagues across the business with finance-related tasks, systems queries and training where needed.
• Building positive relationships across the group and delivering a high standard of service.
• Assisting with year-end audit preparation by compiling, checking and organising financial information in line with instructions.

No two days will be exactly the same, so you'll need to be comfortable managing different priorities, learning new systems and taking a practical, solutions-focused approach.

Are you a numbers person with a keen eye for detail and a real knack for Excel? Do you enjoy solving problems, working with data and helping things run smoothly behind the scenes?, We're looking for someone with a strong interest in finance, excellent attention to detail and the confidence to work with numbers and data. You don't need to tick every box, but we'd love to hear from you if you have most of the following:

Qualifications

• Strong Microsoft Excel skills - you're confident working with spreadsheets, manipulating data, using formulas and investigating discrepancies. Excel is a key part of this role, and an Excel skills assessment will form part of the recruitment process.
• Experience working in a finance team, accounts department or similar administrative role.
• Strong numeracy and literacy skills, with a high level of accuracy and attention to detail.
• A logical, analytical approach and the ability to investigate problems, identify errors and work out how to resolve them.
• Good IT skills and the confidence to learn new systems, including computerised accounting packages.
• Experience of finance tasks such as payment processing, refunds and balance sheet reconciliations.
• Strong communication and interpersonal skills, with a professional and customer-focused approach.
• The ability to manage your workload, use your initiative and work collaboratively with colleagues.
• A genuine interest in finance and a willingness to develop your skills.
• It would be an advantage if you hold, or are working towards, an industry-recognised accounting qualification, such as AAT or an equivalent qualification.
• Above all, we're looking for someone who enjoys working with

Contract & Salary

Contract: 12-month fixed-term contract Hours: 30 hours per week, ideally Tuesday-Friday, 9:00am-5:30pm Salary: £25,000+, DOE