Finance Apprentice

Age UK North Tyneside; North Shields; On-site; GBP 8,000 - 10,000; Full time

Job summary

Age UK North Tyneside is offering a one-year Accounts or Finance Assistant apprenticeship (Level 2). You'll work in the Finance Department, supporting the sales ledger, invoicing, income processing, and credit control while gaining practical accounting and customer service experience.

The role also covers administration, data entry, and helping with debtor statements, VAT awareness and compliance with GDPR.

Qualifications

• Essential GCSE English and Maths at grade 4 or above.
• Desirable GCSE Business Studies at grade 4.
• Desirable GCSE ICT at grade 4.
• Apprenticeship level 2 in accounts or finance.

Responsibilities

• Support finance system implementation, training and process improvements.
• Manage customer accounts, invoicing, income processing and receipts.
• Monitor and maintain records, and support credit control and reporting.
• Ensure compliance with financial regulations and GDPR.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Analytical skills

Team working

Initiative

Education

GCSE English (4)

GCSE Maths (4)

GCSE Business Studies (4)

GCSE ICT (4)

Job description

Introduction

Support an efficient sales ledger function by managing customer invoicing, income processing, payment receipts, credit control, account enquiries and financial records. Completing a recognised finance apprenticeship, the role offers experience in accounting, customer service and administration, providing a foundation for a finance career.

About the Employer

The Age UK North Tyneside Group was established in 1972 andhas grown to become one of the largest local voluntary organisations in the borough. We have over 350 staff and 20 volunteers providing awide range of servicesfor older people in North Tyneside.

Core Values

• Caring - we display kindness, empathy, and compassion
• Empowering - we invest in people and build confidence
• Inclusive - we engage, involve, and collaborate to achieve more
• Bold - we welcome challenges with confidence
• Proactive - we inspire people to be well motivated, high performing, and flexible
• Diligent - we are responsible, open, honest, and truthful
• Respectful - we always consider people's feelings, rights, and wishes

What You'll Do

Finance System & Sales Ledger Support:

• Support finance system implementation, training and process improvements. Manage customer accounts, invoicing, income processing, payment receipts and record maintenance.

Credit Control & Customer Service:

• Monitor outstanding balances, contact customers regarding overdue payments, resolve account enquiries, produce statements and maintain accurate communication records.

Financial Controls & Reporting:

• Process income, reconcile records, prepare debtor reports, support stock takes, audits and monthly reconciliations, ensuring accuracy and compliance.

Team & Compliance:

• Provide administrative support, complete apprenticeship requirements, develop finance system skills, and ensure compliance with financial regulations, GDPR, health & safety, confidentiality and equality policies.

Training Outcome

The role provides an excellent opportunity to develop practical accounting, customer service and administration skills within a busy Finance Department and build a foundation for a future career in finance.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Team working
• Initiative

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4
• Desired - GCSE - BusinessStudies - 4
• Desired - GCSE - ICT - 4

Course Information

• Course: Accounts or finance assistant (level 2)
• Level: 2
• Route: Legal, finance and accounting
• Apprenticeship Level: Intermediate

Working Arrangements

• Working Week: Monday to Friday 9am - 5pm with an hour lunch.
• Expected Duration: 1 Year

Training Provider: ACCESS TRAINING LIMITED