Finance Administrator - Fixed Term Contract

Capita; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading service provider is seeking a Finance Administrator on a fixed term contract to manage collections of outstanding payments. The role involves liaising with employees and employers through phone and email to ensure funds are collected efficiently. The ideal candidate will have administration experience, strong numeracy skills and excellent communication abilities. This position is home-based in the UK and offers a variety of employee benefits including holiday days and a pension scheme.

Benefits

23 days’ holiday (rising to 27)

Company matched pension

Life assurance

Cycle2work scheme

Paid volunteering day

Diversity and inclusion initiatives

Qualifications

• Administration experience ideally in finance or credit control.
• Excellent numeracy and data inputting skills with accuracy.
• Strong communication skills for chasing funds.

Responsibilities

• Collect outstanding funds from employees and employers.
• Complete administration duties in accordance with daily schedule.
• Deliver high standard of customer service.

Skills

Administration experience

Numeracy and data inputting skills

Strong communication skills

Call handling ability

Attention to detail

Microsoft Office Applications

Job description

Finance Administrator (Fixed Term Contract) – Overpayments

Home based

We are looking for three people for a Fixed Term Contract, one until September 2026 and two until 31st May 2026.

In the role you will identify and manually calculate arrears of contributions, refunds, emoluments and interfund adjustment and chase by e‑mail and telephone outstanding invoices for payment from employees and employers.

Job title

Finance Administrator - Fixed Term Contract

Job Description

What will you be doing

• Collect outstanding funds from employees and employers by e‑mail and telephone
• Complete administration duties in an accurate and effective manner in accordance with the daily schedule. To include emails and telephone enquiries.
• Deliver a high standard of customer service, ensuring that each customer is happy with the service that they have received
• Work as part of a team to ensure service level agreements are adhered to
• Create and maintain consistent and accurate records

What we’re looking for

Essential

• Administration experience ideally in finance or credit control
• Excellent numeracy and data inputting skills. Accuracy, attention to detail and quality management ‘get it right first time’
• Strong communication skills and call handling ability
• Comfortable to chase and collect outstanding funds by telephone and e‑mail
• Strong written communication skills
• Microsoft Office Applications

Desirable

• Project Management skills - Ability to understand and interpret project plans. Ability to evaluate and track progress
• Basic understanding of pensions

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2025 and beyond.

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [e-mail] or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work.

Location

Home-Based - GBR, United Kingdom

Time Type

Full time

Contract Type

Fixed Term (Fixed Term)