Finance Administrator

Whistl UK Ltd; Marlow; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Annual leave enhanced

Company Pension

Life assurance scheme

Critical Illness cover

Health cash plan

Employee assistance programme

Career development opportunities

Job summary

Whistl UK Ltd is seeking a Finance Administrator on a 15-month fixed-term contract. The role focuses on keeping customer and financial data accurate to support business operations.

You will handle customer accounts, credit control administration, cash allocation, and direct debit processing with strong attention to detail and proactive problem solving. Collaboration within the finance team and independent work are both valued.

Qualifications

• Previous experience within an administrative, finance, accounts or credit control environment.
• Excellent attention to detail and accuracy.
• Strong communication skills with the ability to build relationships at all levels.
• Ability to work independently and manage competing priorities.

Responsibilities

• Setting up and maintaining customer accounts and master data records.
• Processing credit checks and supporting account credit limit reviews.
• Managing customer information including addresses, payment terms, and legal entity details.
• Assisting with direct debit administration, notifications, and payment collection setup.
• Allocating daily cash receipts and supporting accurate financial reporting.
• Investigating and resolving account queries from customers and internal stakeholders.
• Monitoring customer credit information and escalating potential risks.
• Supporting credit control activities, including payment reminders and account administration.
• Maintaining accurate records and ensuring inactive accounts are updated appropriately.
• Providing support across the wider finance team as required.

Skills

Attention to detail

Organisational skills

Communication skills

Problem solving

Job description

Join our Finance team on a 15-Month Fixed-Term Contract and play a key role in maintaining accurate customer and financial data that supports the smooth running of the business.

As a Finance Administrator, you'll be responsible for customer account set-up and maintenance, credit control administration, cash allocation, and direct debit processing, ensuring data accuracy and outstanding customer service at all times.

This opportunity is ideal for someone with strong attention to detail, excellent organisational skills, good communication abilities, and a proactive approach to problem-solving. If you have experience within an accounts, finance, or credit control environment and enjoy working both independently and as part of a team, we would love to hear from you.

About The RoleWhat You'll Be Doing

• Setting up and maintaining customer accounts and master data records
• Processing credit checks and supporting account credit limit reviews
• Managing customer information including addresses, payment terms, and legal entity details
• Assisting with direct debit administration, notifications, and payment collection setup
• Allocating daily cash receipts and supporting accurate financial reporting
• Investigating and resolving account queries from customers and internal stakeholders
• Monitoring customer credit information and escalating potential risks
• Supporting credit control activities, including payment reminders and account administration
• Maintaining accurate records and ensuring inactive accounts are updated appropriately
• Providing support across the wider finance team as required

Benefits

• Annual leave enhanced with long service.
• Company Pension
• Long service rewards: both financial and leave-based.
• Health cash plan.
• Life assurance scheme.
• Critical Illness cover
• Access to our prestige benefits and rewards portal.
• Career development opportunities.
• Access to a well-established Employee Assistance Programme provider.
• And other excellent benefits you'd expect from a market leader.

Requirements

• Previous experience within an administrative, finance, accounts, or credit control environment
• Excellent attention to detail and accuracy
• Strong communication skills with the ability to build relationships at all levels
• Ability to work independently and manage competing priorities