About Fullers Foods
Fullers Foods is a fast-growing food supply business, working with some of the UK’s largest retailers to deliver high-quality products that help feed the nation.
We operate in a complex, fast-paced environment where quality, consistency and strong partnerships matter. From sourcing and supply chain through to product development and delivery, we focus on getting the basics right - and then continuously improving how we do things.
We have built a strong reputation with our customers by being reliable, responsive and commercially sharp, and we are now entering an exciting phase of growth as we continue to strengthen our core business, diversify our offering and expand our reach.
Our Culture
At Fullers, we are proud of our down-to-earth, hard-working and supportive culture. We are a business that values people who take ownership, work collaboratively and are focused on delivering results.
We operate with a high level of trust and accountability - we don’t overcomplicate things, and we expect people to take responsibility for their role and make an impact.
We are ambitious as a business, but we also recognise the importance of supporting our people to succeed, develop and grow with us.
Our Values
Our values are at the heart of how we work and what we expect from each other:
- Grit – We are resilient, determined and keep going when things get tough
- Graft – We work hard, roll up our sleeves and get the job done
- Smart – We think commercially, solve problems and make good decisions
- Heart – We care about our people, our customers and doing the right thing
A Note on This Role
The following job description is intended as a guide to the main responsibilities and focus of the role. It is not exhaustive and may evolve as the business continues to grow.
Role Purpose
To provide accurate and timely transactional finance support across purchase ledger, sales ledger, cash management and expenses, ensuring transactions are processed efficiently and in accordance with company policies and financial controls.
The role plays an important part in maintaining the integrity of the company's financial records, supporting positive customer and supplier relationships and ensuring the business has accurate and reliable financial information.
Role Responsibilities
- Process supplier invoices and credit notes accurately and in a timely manner.
- Ensure supplier invoices are correctly coded and authorised in accordance with company policies and financial controls.
- Match invoices to purchase orders and goods received notes where applicable.
- Support the preparation and processing of supplier payment runs in accordance with agreed payment terms.
- Assist with payment investigations and resolve supplier payment queries promptly and professionally.
- Assist with the processing of customer invoices and credit notes, ensuring transactions are accurate, appropriately authorised and processed on time.
- Support cash allocation activities, ensuring customer receipts are accurately allocated to the appropriate accounts.
- Reconcile customer accounts and investigate discrepancies, taking ownership of queries through to resolution.
- Respond to customer queries relating to invoices, payments and account balances in a timely and professional manner.
- Maintain accurate supplier and customer account records within the finance system.
- Perform regular supplier statement and customer account reconciliations, investigating and resolving discrepancies.
- Work collaboratively with Procurement, Commercial and other internal stakeholders to resolve supplier and customer queries and support effective transactional finance processes.
- Build and maintain positive working relationships with suppliers, customers and internal stakeholders.
- Monitor and manage shared purchase ledger and sales ledger inboxes, responding to internal and external enquiries promptly and professionally.
- Support cashbook postings and the completion of weekly and monthly bank reconciliations, investigating and resolving reconciling items.
- Review, approve and process weekly expense claims through SAP Concur in accordance with company policy and approval requirements.
- Assist with weekly and monthly reporting requirements, ensuring information is accurate and delivered within agreed timescales.
- Support month-end and year-end close activities, ensuring purchase ledger, sales ledger and other transactional finance information is complete and accurate.
- Assist with the management of aged creditor and aged debtor balances, taking ownership of outstanding queries and following through to timely resolution.
- Ensure all transactional finance activities comply with company policies, financial controls and audit requirements.
- Maintain accurate records and supporting documentation for audit purposes.
- Provide general administrative support to the wider Transactional Finance Team as required.
- Contribute to continuous improvement initiatives, identifying opportunities to improve processes, systems and efficiency across the transactional finance function.