Finance Administrator

ExamWorks Investigation Services Limited; Bolton; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Career development

Competitive salary package

Job summary

ExamWorks Investigation Services Limited in Bolton is hiring a Finance Administrator to join our busy Finance team. You will be the first point of contact for calls, handle post and emails, and support Credit Controllers with chasing invoices.

The role requires proven administrative experience, good Excel and Word skills, and strong organisation and customer service. It offers a permanent, full-time position in a supportive, fast-paced environment with opportunities to develop within the Finance

Qualifications

• Must have proven administrative experience.
• Experience in an office environment is essential.
• Confident telephone manner and customer service skills.
• Strong organisational skills with attention to detail.
• Good working knowledge of Microsoft Excel and Word.
• Ability to communicate effectively at all levels.
• Strong data entry and record-keeping skills.
• Ability to manage workloads and prioritise tasks.

Responsibilities

• Act as first point of contact for incoming calls for Finance and Credit Control.
• Handle and distribute incoming post and emails.
• Liaise with internal teams and external stakeholders by phone, email and writing.
• Assist Credit Controllers by contacting customers for payment updates and chasing invoices.
• Support Cashiers and Credit Control with payment reconciliations.
• Maintain accurate records, spreadsheets and filing systems.
• Perform a range of administrative duties to support the Finance function.
• Deliver high standard of customer service at all times.
• Adhere to team rotas and deadlines.
• Assist with ad hoc duties as required.

Skills

Administrative experience

Office environment

Telephone manner

Organisational skills

Excel and Word

Communication

Data entry

Workload management

Tools

Sage

Job description

Finance Administrator

Location: Bolton

Full Time | Permanent

Salary - £25,256.00

Join Our Team

We are looking for a proactive and organised Finance Administrator to join our busy Finance team. This is an excellent opportunity for someone with strong administrative skills and a passion for customer service to develop their career within a supportive and fast-paced environment.

What You'll Be Doing

• Acting as the first point of contact for incoming telephone calls received by the Finance and Credit Control department.
• Handling and distributing incoming post and emails efficiently.
• Liaising with internal teams and external stakeholders, including solicitors and insurance companies, via telephone, email and written correspondence.
• Assisting Credit Controllers by contacting customers to request payment updates and chase outstanding invoices.
• Supporting the Cashiers and Credit Control teams with payment reconciliations.
• Maintaining accurate records, spreadsheets and filing systems.
• Performing a variety of administrative duties to support the wider Finance function.
• Delivering a high standard of customer service at all times.
• Adhering to team rotas and completing tasks within agreed timescales.
• Assisting with additional ad hoc duties as required.

What We're Looking For

Essential Skills & Experience

• Previous administrative experience.
• Experience working within an office environment.
• Confident telephone manner and customer service skills.
• Strong organisational skills with excellent attention to detail.
• Good working knowledge of Microsoft Excel and Word.
• Ability to communicate effectively with people at all levels.
• Strong data entry and record-keeping skills.
• Ability to manage workloads and prioritise tasks effectively.

Desirable

• Previous experience within a Finance or Credit Control environment.
• Knowledge of Sage systems.
• Experience of payment reconciliations.

Personal Qualities

• Professional and approachable.
• Customer-focused.
• Reliable and conscientious.
• A strong team player.
• Proactive and self-motivated.
• Able to problem-solve and think creatively.
• Adaptable and able to work in a fast-paced environment.

What We Offer

• A supportive and collaborative working environment.
• Opportunities for learning and career development.
• Competitive salary and benefits package.
• The chance to be part of a growing and successful organisation.

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