Field Water Quality Officer – Customer Testing

Pertemps; Greater London; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Company van

Annual leave 24 days (+ bank holidays)

Pension scheme

Job summary

Thames Water is looking for a Customer Water Quality Officer to test water samples across domestic homes and businesses, travelling between sites as part of a busy team. Base location: Woodford, E17 4AE. Working hours are 38 per week, with varied day schedules and occasional call outs.

You will manage sampling records, oversee equipment, and may assist with investigations into supply issues or customer complaints. A company van is provided and a competitive salary is offered.

Qualifications

• Must have a clean manual driving licence.
• Customer-facing experience required; comfortable visiting homes and businesses.
• Able to plan routes and work independently.
• Knowledge of the water industry is a plus but not essential.
• Strong computer literacy and attention to detail for following procedures.

Responsibilities

• Test water samples in domestic homes and businesses.
• Manage sampling records and maintain sampling equipment to industry standards.
• Travel between customers and sites as part of a regional team.
• Assist with investigating supply issues or customer complaints when needed.

Skills

Driving licence

Customer-facing

Route planning

Water industry knowledge

Computer literacy

Job description

Thames Water is looking for a Customer Water Quality Officer to test water samples across domestic homes and businesses, travelling between sites as part of a busy team. Base location: Woodford, E17 4AE. Working hours are 38 per week, with varied day schedules and occasional call outs.

You will manage sampling records, oversee equipment, and may assist with investigations into supply issues or customer complaints. A company van is provided and a competitive salary is offered.