Field Technician - Water Industry

Ancala Water Services; Blandford Forum; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading company in water services seeks a Field Technician to ensure effective maintenance of clean and wastewater assets across sites in Dorset and Wiltshire. With a focus on operational integrity and customer communication, this field-based role includes a rotation for out-of-hours responses. Ideal candidates will possess maintenance experience, strong IT skills, and the ability to build lasting relationships with both customers and colleagues.

Benefits

25 days annual leave plus bank holidays

Paid birthday day off

Annual bonus scheme

Health cashback plan

Generous pension scheme

Flexible working hours

Life assurance

Enhanced maternity and paternity benefits

Qualifications

• Maintenance experience in a similar role preferred.
• Willingness to undertake training.
• Confident in communication with customers.

Responsibilities

• Operating and maintaining clean and wastewater assets.
• Providing mobile reactive maintenance.
• Traveling to different sites for meter readings.

Skills

Maintenance experience

Intermediate IT skills

Written and verbal communication skills

Time management skills

Ability to work with chemicals and gases

Building relationships

Job description

About The Role

Field Technician

Location: Dorset/Wiltshire – Field-Based

Salary: £27,348 to £32,515(dependent on experience)

Role Type: 37 hours per week, Monday to Friday plus stand-by rota

Benefits: 25 days annual leave plus bank holidays, paid birthday day off, annual bonus scheme, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits.

As part of the essential front-line operations service, you will be joining a collaborative and welcoming team that is responsible for ensuring that planned and reactive work is completed to a high standard and to schedule. This role helps make sure our clean and wastewater assets are operated and maintained effectively across our various sites and that our customers are kept well-informed throughout planned and reactive works. You’ll be responsible for ensuring that all activity is undertaken in line with contractual agreements and internal procedures. This is a customer facing, field-based role in and around the Dorset and Wiltshire areas and will include participation in an out-of-hours rota on a 1-in-4 basis. You can find out more about the location by checkingout theAreas we operate - Ancala Water Servicesmap and viewing the South Central region.

What You’ll Be Doing:

• Operating and maintaining both clean and wastewater assets and networks
• Ensuring we hold sufficient supplies of wholesome potable water supplies and water resource
• Providing a mobile reactive maintenance and repair function within your operational area
• Recording accurate information and feedback in real-time using portable IT equipment
• Communicating regularly with colleagues and customers onsite to ensure swift and satisfactory resolutions and to record completed works
• Travelling to different sites on a regular basis and reading meters
• Taking part in a regional on-call rota to provide out of hours response and support to customers

What You'll Bring:

• Maintenance experience, ideally within a similar role
• Willingness to undertake training and development to support you in your role
• Intermediate IT skills and experience of using different IT software packages and devices
• Confident written and verbal communication skills to enable you to work with customers and colleagues
• Ability to manage and maximise your time effectively and identify time-saving opportunities
• Comfortable to work with chemicals and gases once trained to do so
• The ability to build and develop strong relationships at all levels with both internal and external contacts and customers
• Comfortable working in both confined spaces and outdoors in all weather conditions

About you:

Due to the nature of sites on which we operate, the successful candidate must:

• Meet the security clearance requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years’.
• Ability to obtain Security Clearance which involves a Criminal Record Check and a full MoD Security Application and associated verification processes.
• You must have a full, valid driving licence and be comfortable driving a van.

Ancala Water Services reserves the close the vacancy as required.