Field Technician (Previous Relevant Experince is Required)

JR United Kingdom; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Newport. The role involves installation, technical support, and managing incidents for public sector clients. Ideal candidates will have experience with IP networks and be willing to travel to customer sites.

Benefits

Company Vehicle

Medical Insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Experience assisting with installation of equipment.
• Ability to provide technical support for installed solutions.
• Experience with IP networks and network infrastructure products.

Responsibilities

• Assist with equipment installation and ensure quality standards.
• Provide technical support and escalate issues as needed.
• Manage workflow to resolve open incidents.

Skills

Technical Support

Installation

IP Networks

Job description

Field Technician (Previous Relevant Experience is Required), Newport

Client:

Telent

Location:

Newport, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

10

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the United Kingdom. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when required.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a part in keeping the country safe and saving lives.

We want to hear from you if you meet the following criteria:

• Experience assisting with the installation of equipment and materials using current contract manuals and procedural documents to standards of quality and timeliness under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical support for installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents.
• Reviewing open incidents daily and managing your workflow to resolve them.
• Ideally, experience with IP networks and working on network infrastructure products / PCs.

What Telent Offers:

A career at Telent offers opportunities across sectors, roles, technologies, and customers, allowing you to develop new skills and make an impact. We are committed to fostering an inclusive culture that values diversity and ideas, enabling everyone to thrive.

• Company Vehicle
• Medical Insurance
• 34 days holiday including public holidays, with options to buy or sell additional days
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and digital infrastructure across the UK. We connect communities and enable digital innovation. Join us to make a real impact, fulfill your potential, and work with a team of over 3,000 dedicated professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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