Field Technician (Previous Relevant Experince is Required)

JR United Kingdom; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Brighton to support public sector clients. This role involves equipment installation, technical support, and troubleshooting, contributing to national safety initiatives. The position offers a company vehicle, medical insurance, and a generous holiday package.

Benefits

Company vehicle

Medical insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts on entertainment and shopping

Qualifications

• Previous relevant experience as IT Field Engineer required.
• Garda clearance necessary.

Responsibilities

• Assist with equipment installation according to contract manuals.
• Provide technical support for installed solutions.
• Manage open incidents daily for timely resolution.

Skills

Technical support

Troubleshooting

Network infrastructure knowledge

IP experience

Job description

Job Title: Field Technician (Previous Relevant Experience is Required), Brighton

We are seeking experienced IT Field Engineers to join our team in Brighton, UK. The role requires Garda clearance and involves traveling to customer sites and our Dublin head office as needed.

This position offers an opportunity to work with a company serving public sector clients, contributing to national safety and life-saving initiatives.

Key Responsibilities:

1. Assist with equipment installation according to contract manuals and procedural standards, under supervision.
2. Provide technical support and troubleshooting for installed solutions.
3. Escalate issues to senior engineers for repetitive incidents.
4. Review and manage open incidents daily, ensuring timely resolution.
5. Possess IP experience and knowledge of network infrastructure and PC products.

What We Offer:

• Company vehicle
• Medical insurance
• 34 days holiday including public holidays, with buy/sell options
• Company pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts on entertainment and shopping via Telent Rewards

About Telent:

Telent is a leading technology company specializing in critical communications and digital infrastructure support in the UK. Join us to make a meaningful impact and develop your skills within a dedicated team of over 3,000 professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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