Field Technical Support Engineer - Turbine Systems

Mitsubishi Corporation; Leeds; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Contributory pension

EV car scheme

AXA private healthcare

Discretionary annual bonus

Discounted gym membership

Workplace nursery benefit

Job summary

A multinational engineering company is seeking a Customer Support Engineer in Leeds to provide technical assistance for gas and steam turbines. This entry-level position requires a Bachelor's in Mechanical Engineering, effective customer service skills, and the ability to work in a multidisciplinary team. The role offers a full-time contract with benefits including a contributory pension and healthcare options.

Qualifications

• Full Right to Work in the UK is required.
• Experience in developing and writing specifications.
• Fluency in business English; knowledge of Japanese is a plus.

Responsibilities

• Provide problem resolution for customers with gas and steam turbines.
• Assist engineering manager with customer support activities.
• Lead root cause analysis for technical issues and drive solutions.

Skills

Customer service

Analytical skills

Problem-solving

Communication

Education

Bachelor's Degree in Mechanical Engineering

Tools

MS Office Suite

Simulation software

Job description

A multinational engineering company is seeking a Customer Support Engineer in Leeds to provide technical assistance for gas and steam turbines. This entry-level position requires a Bachelor's in Mechanical Engineering, effective customer service skills, and the ability to work in a multidisciplinary team. The role offers a full-time contract with benefits including a contributory pension and healthcare options.