Field Support Technician

SAAB UK LTD; Fareham; On-site; GBP 42,000 - 65,000; Full time

Job summary

Saab UK is seeking a field support technician to service, install, repair, and maintain the Giraffe 1X radar and other radar systems within Saab’s portfolio. The role requires building relationships with in-country operators and Saab engineering teams, with travel including high-risk areas.

You will work with radar systems, software loading, high-power electronics, hydraulics, and cooling interfaces, requiring deployment readiness and security clearance. Training across sectors is provided.

Qualifications

• Ability to understand complex systems of systems including radar, EW, C2, or similar military electronic systems.
• Willingness to deploy at short notice to high-risk areas.
• Must pass Deployment Ready Training medical examinations.
• Experience in a technical customer-facing environment with fault-finding under pressure.
• Full UK driving license.
• Computer literate.

Responsibilities

• Support customers on-site domestically and internationally in field and operational environments to enable initial radar system fielding, including preventative and corrective maintenance.
• Manning customer support desks, training end users, and assisting with OEM production.
• Support trials, exercises, deployments globally in support of military operations and other growth initiatives.
• System integration and verification, and support to configuration management.

Skills

Radar systems knowledge

Electronic warfare

Command and control

Military electronic systems

Education

ONC/HNC or equivalent

Job description

Introduction Saab UK is part of Scandinavia’s largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations.

The Role

Following planned expansion, Saab is looking to recruit a customer-focused field support technician responsible for the service, installation, repair, and general maintenance of the Giraffe 1X multi-mission radar, as well as other radars in Saab’s portfolio. This is an important role, and will require building relationships with the in-country operators, as well as with Saab Engineering Teams. In this position, you will work with a range of technologies including radar systems, software loading/programming, high-power components (AC and DC), electronics, hydraulics, cooling systems, and interfaces with both Saab and other Command and Control systems. The ability and willingness to travel, including internationally and to areas of very high risk will be essential for this role. The successful candidate will have the potential to progress within the business; they will also benefit from continuous training across the different sectors of the business and sensors.

Key Responsibilities

• Support customers on-site, both domestically and internationally in field and operational environments to enable initial radar system fielding; this includes conducting preventative and corrective maintenance.
• Additional tasks will include manning customer support desks, training end users, and assisting with production at the original equipment manufacturer (OEM).
• Support to trials, exercises, deployments globally in support of military operations, and other company market growth initiatives.
• System integration and verification, and support to configuration management.
• Reporting and administering the running of projects and training events as required.

Qualifications and Experience

• Essential: The ability to understand complex systems of systems - ideally this would be extensive knowledge of either a radar, electronic warfare, command and control, or sophisticated military electronic systems.
• Essential: A willingness to deploy at short notice to areas of very high risk.
• Essential: Ability to meet the physical requirements of, and pass the medical examinations associated with, Deployment Ready Training.
• Essential: Experience in a technical customer-facing environment demonstrating fault-finding and problem-solving abilities in a high-pressure environment.
• Essential: Full UK driving licence.
• Essential: Computer literate.
• Essential: Able to obtain UK Security Clearance up to SC UK or Swedish citizenship.
• Desirable: Qualified to a minimum of ONC/HNC level or equivalent in a technical area.
• Desirable: Multi-skilled electrical bias.
• Desirable: Previous military experience is highly desired to support the initial fielding of the systems with customers.
• Desirable: Teaching/ instructional experience, including in practical scenarios, on military systems.
• Desirable: Be a motivated and critical-thinking individual.
• Desirable: Be capable of working independently and managing their own workload.
• Desirable: Have excellent interpersonal skills.
• Desirable: Be comfortable in a complex customer-facing environment.
• Desirable: Thrive in big groups and maintain a large professional network.
• Desirable: Be perceptive, flexible, and act with integrity, always keeping Saab’s best interests in mind.
• Desirable: Have a genuine interest in technology and the ability to adapt styles to suit a varied audience.

National Security Vetting

As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.

At Saab, you'll be empowered to make a real difference. Join colleagues worldwide who share one purpose – keeping people and society safe through innovative defence and security solutions. What makes that difference possible? You. We're a global leader in air, land and naval defence, civil security and commercial aeronautics, with operations around the world. Empowered by our talented people, we combine deep expertise with continuous innovation – investing one-fifth of our earnings in research and development to solve tomorrow's challenges today. But technology alone doesn't create safety. Your perspective, your skills, your contribution – that's what transforms possibility into reality. Here, diversity strengthens everything we do. You'll find unlimited opportunities to advance your career whilst maintaining balance in your life beyond work. We're committed to creating an inclusive environment where every person can fully focus on what matters.

Saab is an Equal Opportunity/Affirmative Action employer – all qualified individuals are encouraged to apply and will be considered without regard to race, colour, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran or disability status.