Field Support Engineer: Elevators & Digital Solutions

TK Elevator; Wythenshawe; On-site; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary paid monthly

34 days holiday including bank holidays

Attractive company pension scheme

Health cash plan for health costs

Life Assurance Scheme

Free access to wellbeing apps

Subsidised gym membership

Enhanced maternity and paternity provision

Salary sacrifice benefits

Long Service award scheme

Employee Assistance Programme

Refer a friend scheme

Job summary

A leading elevator company based in Wythenshawe is seeking a Field Support Engineer to provide remote technical support to technicians across Europe. Responsibilities include researching new control systems, assisting with training development, and providing on-site support when necessary. Candidates should have proven experience in field support engineering, excellent communication skills, and be proficient in Microsoft Office. The role offers competitive salary and numerous employee benefits.

Qualifications

• Proven experience as a field support engineer.
• Expertise in competitors’ product lines.
• Positive attitude and ability to work under pressure.

Responsibilities

• Provide remote technical support to field technicians.
• Get involved in research about new control systems.
• Assist in developing training simulators and test rigs.

Skills

Field support engineering experience

Excellent communication skills

Problem-solving skills

Initiative and proactive thinking

Language skills

Education

NVQ3 or similar qualification

Tools

Microsoft Office Suite

Job description

A leading elevator company based in Wythenshawe is seeking a Field Support Engineer to provide remote technical support to technicians across Europe. Responsibilities include researching new control systems, assisting with training development, and providing on-site support when necessary. Candidates should have proven experience in field support engineering, excellent communication skills, and be proficient in Microsoft Office. The role offers competitive salary and numerous employee benefits.