Field Supervisor

Home Instead; Livingston; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in community care is seeking a full-time Care Coordinator to manage care schedules and support staff. The role requires strong interpersonal skills, a Level 3 NVQ in Health and Social Care, and a full UK driving license for traveling to client locations. You'll be part of a dedicated team ensuring clients receive high-quality service while participating in on-call duties when necessary.

Benefits

Company Pension

Employee Discounts

Employee Mentoring Programme

Free or Subsidised Travel

Discounted Gym Membership

Performance-related bonuses

Referral Programme

Ongoing Training & Development Opportunities

Qualifications

• Experience in delivering personal care services is desirable.
• Experience of working with MAR sheets (eMar) and medication in a supervisory role.
• Good working knowledge of IT systems.

Responsibilities

• Conduct staff supervisions, support visits, and competency checks.
• Build and maintain effective schedules/rotas.
• Develop relationships with clients and Care Professionals.

Skills

Communication

Organisation

Resilience

Education

Level 3 NVQ in Health and Social Care

Tools

Microsoft Office

Google Suite

Job description

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This is a full-time role (40 hours per week), requiring flexibility, including working alternate weekends. You will also be required to participate in an on-call rota. The role involves a balance of community-based work and office-based responsibilities, shared with the wider team.

Please note: A full UK driving licence and access to your own vehicle are essential, as the role involves travel throughout West Lothian to visit clients and support our team of care assistants.

• Company Pension
• Employee Discounts
• Employee Mentoring Programme
• Free or Subsidised Travel
• Discounted Gym Membership
• Performance-related bonuses
• Referral Programme

Key Responsibilities

• Conduct staff supervisions, support visits and competency checks.
• Care Coordinator responsibilities, building, and maintaining effective and efficient schedules/rotas around our clients and Care Professionals.
• Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
• Support care consultations, service reviews and client quality assurance activities.
• Participate in on-call duties as required.
• Complete client care visits as and when needed, in line with operational requirements.

This is a full-time role (40 hours per week), requiring flexibility, including working alternate weekends. You will also be required to participate in an on-call rota. The role involves a balance of community-based work and office-based responsibilities, shared with the wider team.

Please note: A full UK driving licence and access to your own vehicle are essential, as the role involves travel throughout West Lothian to visit clients and support our team of care assistants.

Benefits

• Company Pension
• Employee Discounts
• Employee Mentoring Programme
• Free or Subsidised Travel
• Health & Wellbeing Programme
• Discounted Gym Membership
• Performance-related bonuses
• Referral Programme
• Ongoing Training & Development Opportunities

Key Responsibilities

• Conduct staff supervisions, support visits and competency checks.
• Care Coordinator responsibilities, building, and maintaining effective and efficient schedules/rotas around our clients and Care Professionals.
• Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
• Support care consultations, service reviews and client quality assurance activities.
• Participate in on-call duties as required.
• Complete client care visits as and when needed, in line with operational requirements.

Qualifications

• Level 3 NVQ in Health and Social Care or equivalent
• Experience in the care sector delivering a wide range of personal care services is desirable. This could be from working in a care home, as a Healthcare Assistant, Support Worker, or in the NHS.
• Experience of working with MAR sheets (eMar) and medication in a supervisory role.
• Highly resilient and positive, with excellent communication skills and the ability to build rapport quickly.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
• Must have full driving license and means of transport to visit clients.
• Be organised and flexible to meet the needs of the business.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to a Criminal Records check.