Field Services Engineer - London West

ENVEA Global; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where you'll tackle technical challenges and provide exceptional customer service. With a focus on work-life balance, you'll enjoy local assignments with minimal travel. Collaborate with a team of experts to deliver top-notch service and support while working with cutting-edge technology. This role offers opportunities for professional development and the chance to make a real impact in the field. If you're passionate about engineering and customer service, this is the perfect opportunity for you!

Benefits

Competitive salary and benefits package

Work-life balance

Comprehensive support from technical specialists

Opportunities for professional development

Chance to work with cutting-edge technology

Occasional international travel

Qualifications

• Degree or HND in Electrical/Mechanical Engineering required.
• Experience in electronics, ideally in instrumentation or industrial settings.

Responsibilities

• Repair and calibrate ENVEA's equipment at industrial sites.
• Provide customer training on system functionality and maintenance.

Skills

Technical Expertise

Customer Service

Problem-Solving

Communication Skills

Education

Degree in Electrical/Mechanical Engineering

HND or equivalent

Tools

Gas Analyzers

Particulate Emission Monitors

Job description

Field Service Engineer – Join ENVEA's Dedicated Team!

Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!

Why Choose ENVEA?

As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected.

At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role.

What You’ll Do

In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include:

• On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites.
• Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance.
• Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients.
• Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations.
• Documentation: Accurately maintain service records and ensure timely completion of reports.

What We’re Looking For

We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has:

• A degree, HND, or equivalent in Electrical/Mechanical Engineering.
• Experience in electronics, ideally within instrumentation or an industrial environment.
• Previous field service experience (a plus).
• Knowledge of gas analysers or particulate emission monitors (advantageous but not essential).
• Excellent communication and problem-solving skills.
• A full UK driving licence (held for at least three years).

What Makes You a Great Fit

• You’re a team player who thrives in a fast-paced environment.
• You’re resilient, organised, and can prioritise tasks effectively.
• You have a logical mindset and a passion for delivering outstanding customer service.
• You’re flexible and willing to adapt to new challenges.

Perks of the Job

• Competitive salary and benefits package.
• A strong focus on work-life balance, with travel mostly limited to your local area.
• Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed.
• Opportunities for professional development and training.
• The chance to work with cutting-edge technology in a globally respected company.
• Occasional opportunities for international travel.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Engineering

• Industries

  Measuring and Control Instrument Manufacturing

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