Field Services Engineer

Kinetica; London; On-site; GBP 30,000 - 55,000; Full time

Job summary

Kinetica is seeking an experienced Customer/Field Service Engineer for London and Home Counties. The successful candidate will deliver exceptional service and maintenance for medical equipment, ensuring customer satisfaction. This full-time role offers a great opportunity within a leading company in medical device management.

Qualifications

• Field service experience from the medical industry required.
• Full UK driver's license is necessary.

Responsibilities

• Perform servicing, maintenance, installation and upgrading for medical equipment.
• Ensure customer satisfaction and meet contractual terms.
• Complete all administrative tasks in a timely manner.

Skills

Excellent IT skills

Customer satisfaction

Communication

Education

HNC/HND in Electronics or Electrical Engineering

Job description

This range is provided by Kinetica. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Kinetica

Customer/ Field Service Engineer – London & Home Counties – Medical Device

About the Company:

We are looking for a highly experienced Field Service Engineer from the medical equipment or medical instrument industry. Working with the customer service team, you will provide service, maintenance and installation services to a range of clients including hospitals and clinics.

Responsibilities:

• Perform servicing, maintenance, installation and upgrading for medical equipment.
• Maintenance of test equipment and tools.
• Ensure customer satisfaction and contractual terms/ SLA are met.
• Effectively communicate with customers and colleagues.
• Escalate issues when needed.
• Adhere to relevant codes of conduct, safety, quality and regulatory requirements.
• Ensure that all administrative tasks are completed on time and to an acceptable standard.
• Attend product training sessions.
• Ensure the timely processing of parts.

Requirements:

• HNC/HND in Electronics or Electrical Engineering.
• Field service experience from the medical industry (electrical equipment).
• Excellent IT skills (MS Office and an understanding of networks).
• Full UK driver’s license.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Customer Service

• Industries

  Medical Equipment Manufacturing, Hospitals and Health Care, and Hospitals

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