Field Services Engineer

Concept; Livingston; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Field Service Engineer, where your expertise in coffee equipment will ensure customer satisfaction across a variety of clients. This role demands a strong understanding of coffee quality, exceptional problem-solving skills, and a flexible approach to work. You will be responsible for maintaining and repairing coffee machines, ensuring they operate at peak performance. An established industry player offers a supportive environment with opportunities for growth and development. If you are self-motivated and ready to tackle challenges head-on, this is the perfect opportunity for you.

Benefits

25 days holiday

Employee Assistance Program (EAP)

Life Assurance

Additional company benefits

Qualifications

• Strong understanding of coffee equipment and quality.
• Robust problem-solving skills with electrical/mechanical background.

Responsibilities

• Perform maintenance and repair tasks on coffee equipment.
• Coordinate with the central call center for updates.

Skills

Problem-solving skills

Understanding of coffee quality

Electrical/mechanical background

Computer literacy

Job description

Concept Livingston, Scotland, United Kingdom

Concept Livingston, Scotland, United Kingdom

2 days ago Be among the first 25 applicants

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This range is provided by Concept. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Concept

Recruitment Consultant | Concept Resourcing | Coffee and Vending | Gaming 01384246262 | 07940149373 | [e-mail]

Location: Livingston

Schedule: Day Shift with 1 in 4 weekends required

• 25 days holiday
• Employee Assistance Program (EAP)
• Life Assurance
• Additional company benefits

Job Description:

Our client is seeking a dedicated Field Service Engineer to join their team in the Livingston region. This role involves responding to service and maintenance requests for a wide variety of clients, ranging from high street independents to national brands. Your work will be essential in maintaining the performance and quality of coffee equipment, ensuring customer satisfaction.

Duties:

• Perform a wide range of repair and preventative maintenance tasks on coffee equipment, ensuring all machinery is left in excellent working condition.
• Set up equipment according to specifications to ensure consistent coffee quality and aim for a first-time fix.
• Coordinate with the central call centre, taking instructions and providing regular updates to keep customers informed.
• Follow on-site procedures, including introducing yourself to the site manager and adhering to all Health and Safety protocols.
• Complete all necessary online documentation, including job sheets and time sheets, before leaving each site.
• Maintain company tools, equipment, and vehicle in good working order, reporting any issues to your line manager.
• Manage and replenish spare parts inventory using a hand-held unit.

Requirements:

• Strong understanding of coffee quality and coffee equipment.
• Robust problem-solving skills with an electrical/mechanical background.
• Computer literate with a clean driving license.
• Self-motivated with a flexible approach to work, location, and hours, including 1 in 4 weekends.

How to Apply:

• Telephone: [phone]

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Staffing and Recruiting

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