Field Services Engineer

JR United Kingdom; England; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Field Service Engineer to provide vital support for their innovative hardware and software products. This role involves installing, configuring, and maintaining complex systems across various global markets, including Defence and Surveillance. The ideal candidate will possess strong mechanical and electrical skills, be comfortable working under challenging conditions, and be willing to travel internationally. Join a dynamic team that values your expertise and offers a comprehensive benefits package, including a pension plan and generous annual leave. If you are ready to make an impact in a cutting-edge environment, this opportunity is for you.

Benefits

28 days annual leave plus bank holidays

Lunchtime finishes on Fridays

Group pension plan

Income protection scheme

Employee Assistance Programme

Life assurance policy

Company shares incentive plan

Group electric vehicle salary sacrifice scheme

Qualifications

• Experience in maintaining complex systems with electrical and mechanical tools.
• Strong proficiency in electronics and problem diagnosis.

Responsibilities

• Provide field support to ensure stable operation of hardware and software products.
• Conduct offsite repairs and installation of new products at customer sites.

Skills

Complex systems maintenance

Electrical assembly tools

Mechanical assembly skills

Electronics knowledge

Problem diagnosis

Software loading and updates

Comfortable working in adverse conditions

Willingness to travel

Job description

Social network you want to login/join with:

Holt Executive are partnered with a leading design and manufacturing business with a cutting-edge product range that aids specific customer requirements, servicing a variety of markets across the globe including the Defence and Surveillance industries.

They require a Field Service Engineer to provide field support to customers worldwide ensuring the stable operation of hardware & software products. This will involve installing, configuring, maintaining, supporting, and optimizing all products and systems, which includes fire control systems, Naval electro-optical surveillance systems and land/vehicle surveillance systems.

Key Responsibilities for the Field Service Engineer:

• Offsite repairs to products and systems, and installation of new products at customer sites.
• After sales support and servicing to customers.
• Generating post site visit reports to include any recommendations and/or future actions.
• Strip-down / survey, repair, and test allocated customer repair returns.
• Testing and evaluating potential new equipment, sensors/cameras etc.
• Preparation of risk assessments and SSOW’s for installation/commissioning activities.
• Lead (as required) in-house Factory Acceptance Testing (FATs) and other customer activities.

Key Skills & Experience for the Field Service Engineer:

• Experience of complex systems maintenance with electrical and mechanical assembly tools.
• Electronics knowledge, including microcontrollers, with an understanding of basic control theory.
• Competent mechanical and electro-mechanical skills and understanding.
• A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading and updates.
• Comfortable working in exposed or adverse conditions at land and sea, including working at heights and with large heavy equipment.
• Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies).

Company Benefits:

• 37.5 hour working week. Company Compensation Policy applies to overtime hours.
• Lunchtime finishes on a Friday.
• 28 days annual leave plus bank holidays.
• Christmas closure.
• Group pension plan – matched contributions up to 5%.
• Income protection scheme and Employee Assistance Programme.
• Employee Help@Hand service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service and physiotherapy consultations.
• Life assurance policy, including bereavement counselling and probate helpline.
• Company shares incentive plan and save-as-you-earn scheme.
• Group electric vehicle salary sacrifice scheme.

Security Clearance Requirements:

Due to the nature of the business, applicants need to be able to obtain UK Security Clearance as a mandated requirement. Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.

If your skills and experience match this Field Service Engineer opportunity, we encourage you to apply now!