Field Service Vending Engineer

Sammons Recruitment Ltd; Oxford; On-site; GBP 40,000 - 45,000; Full time

Job summary

Sammons Recruitment Ltd is seeking a Field Service Vending Engineer in Oxfordshire to install, service, maintain, and repair vending and coffee machines on customer sites. The role is field-based and involves working on the road with a strong emphasis on practical problem solving and delivering excellent customer service.

Responsibilities include fault-finding, installation, commissioning, testing, and completing service reports.

Qualifications

• Hands-on engineering background with fault-finding, maintenance, servicing, or repairs.
• Experience with vending, coffee machines, catering equipment, electrical appliances, or similar machinery is highly desirable.
• Good understanding of electrical and mechanical systems.

Responsibilities

• Attend customer sites to install, service, maintain, and repair vending machines, coffee machines, and other associated appliances.
• Carry out electrical and mechanical fault-finding to identify faults and determine the appropriate repair.
• Diagnose issues with vending and coffee machines, including electrical, mechanical, electronic, and component-related faults.

Skills

Fault finding

Hands-on engineering

Customer service

Problem solving

Independent worker

Education

Technical trade qualification

Tools

Multimeter

Electrical test equipment

Job description

Our client, a growing and customer-focused organisation, is seeking a Field Service Vending Engineer to join their team. This is an exciting opportunity for someone who enjoys working independently, being out on the road, and solving problems for customers. Previous vending or engineering experience is beneficial, but attitude is the most important thing. The ideal candidate will be reliable, hands-on, approachable, and willing to learn, with a positive attitude and a genuine desire to provide excellent customer service.

What’s on Offer?

Job type: Full time, permanent
Location: Oxfordshire (field based)
Salary: £40k - £45k p/a

Key Responsibilities

• Attend customer sites to install, service, maintain, and repair vending machines, coffee machines, and other associated appliances.
• Carry out electrical and mechanical fault-finding to identify faults and determine the appropriate repair.
• Diagnose issues with vending and coffee machines, including electrical, mechanical, electronic, and component-related faults.
• Repair, replace, and test components where required.
• Carry out installation, commissioning, testing, and servicing of equipment at customer sites.
• Respond to breakdowns and service calls, working efficiently to minimise equipment downtime.
• Use technical knowledge and practical engineering skills to investigate and resolve faults.
• Complete accurate service reports, job sheets, and maintenance records.
• Build and maintain positive relationships with customers while providing professional on-site support.

Skills, Experience, and Training Requirements

• A practical, hands-on engineering background with experience of fault-finding, maintenance, servicing, or repairs.
• Experience working with vending machines, coffee machines, catering equipment, electrical appliances, or similar machinery is highly desirable.
• Good understanding of electrical and mechanical systems.
• Strong fault-finding and diagnostic abilities.
• Experience using hand tools and basic test equipment.
• Ability to understand technical information, wiring diagrams, and equipment manuals.
• Strong practical problem-solving skills and the ability to work independently.
• Good customer service and communication skills, with the confidence to work directly with customers.
• Full UK driving licence required.

Our Ideal Candidate

• Attitude is more important than having the perfect experience. We are looking for someone who is keen, reliable, hardworking, and willing to learn.
• Someone who enjoys being out on the road and working independently rather than being office-based.
• A practical and naturally curious individual who enjoys finding solutions and fixing problems.
• A confident communicator who can build positive relationships with customers.
• A dependable team player with a strong work ethic and a genuine desire to do a good job.

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.
Any salary advertised is for search purposes only.
If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.