Field Service Technician: Water Systems & Growth Path

Culligan International; City of Edinburgh; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

23 days holiday

Bank holidays

Pension scheme

Sick pay

Perks at Work discounts

Employee assistance programme

Volunteering day

Mental health support

Career progression

Company van with private use

Uniform & tablet supplied

Job summary

Culligan is seeking a motivated Field Service Technician to maintain and repair water treatment systems at customer sites in the Edinburgh area. You will install, troubleshoot, and service equipment, while maintaining records and providing excellent customer service.

The role offers training, a company van with private use option, and progression opportunities within a supportive field operations team.

Qualifications

• Experience in plumbing or electrical fields preferred, but full training will be provided.
• Full and valid UK driving license (6 points max).
• Ability to diagnose and resolve technical issues.
• Strong DIY skills and experience using power tools.
• Excellent communication and customer service skills.

Responsibilities

• Carry out regular maintenance and repairs on water treatment systems.
• Install and troubleshoot equipment directly at clients' locations.
• Oversee service schedules to minimize downtime for customers.
• Keep precise records of service visits and communicate issues or suggestions.
• Engage with customers to understand their needs and deliver outstanding service.
• Weekly visits to the Service Centre to replenish parts and supplies.

Skills

Plumbing experience

Electrical field experience

Diagnose and resolve issues

DIY skills and power tools

Excellent communication

Driving license (6 points max)

Job description

Culligan is seeking a motivated Field Service Technician to maintain and repair water treatment systems at customer sites in the Edinburgh area. You will install, troubleshoot, and service equipment, while maintaining records and providing excellent customer service.

The role offers training, a company van with private use option, and progression opportunities within a supportive field operations team.