Field Service Technician: Water Treatment & Customer Care

Culligan International; Doncaster; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company van (private use)

Uniform & tablet provided

23 days holiday + BH

Company pension

Sick pay

Employee assistance programme

Volunteering day

Career progression opportunities

Job summary

Culligan is hiring a Field Service Technician to service water treatment systems across client sites in the UK. You will perform maintenance, repairs and installations, ensuring systems operate at peak efficiency and delivering exceptional customer service.

The role offers training programmes and opportunities for progression within a supportive field operations team. A full UK driving license and a proactive, hands-on approach are desired.

Qualifications

• Strong customer-facing skills and clear communication.
• Ability to diagnose and resolve technical issues on water treatment equipment.
• Willingness to learn and follow training programmes.

Responsibilities

• Carry out regular maintenance and repairs on water treatment systems.
• Install and troubleshoot equipment at client locations.
• Manage service schedules to minimise downtime for customers.
• Keep detailed records of service visits and raise issues when needed.
• Engage with customers to understand needs and provide excellent service.
• Weekly visits to service centre to replenish parts and supplies.

Skills

Customer service

Technical diagnostics

Communication

DIY & hand tools

Problem solving

Tools

Power tools

Job description

Culligan is hiring a Field Service Technician to service water treatment systems across client sites in the UK. You will perform maintenance, repairs and installations, ensuring systems operate at peak efficiency and delivering exceptional customer service.

The role offers training programmes and opportunities for progression within a supportive field operations team. A full UK driving license and a proactive, hands-on approach are desired.