Field Service Technician - Electrical Bias

Pertemps Network Group; West Midlands; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

On-call allowance

Company van

Pension contribution up to 15%

Vitality membership

Accommodation and meals when working

Specialist tools and PPE

Training and development

Job summary

Pertemps Network Group is seeking a Field Service Technician with an electrical bias to service and commission water treatment equipment across the UK. The role combines on-site field service with workshop assembly and testing, supporting installation, commissioning and ongoing maintenance.

You will travel extensively in the UK and EMEA, work from home when possible, and benefit from a generous package including a £45,000 salary, on-call allowance, company van, pension and training opportunities.

Qualifications

• Electrical engineering apprenticeship or HNC/HND in Electrical Engineering or equivalent technical qualification.
• 7+ years’ hands-on mechanical and electrical site experience with a strong electrical bias.
• Experience in field service, commissioning, electrical maintenance or similar engineering role.
• Knowledge of electrical and mechanical installation, instrumentation and industrial control systems.
• Working knowledge of PLC, SCADA and DCS systems.
• Ability to interpret technical drawings and work independently on customer sites.
• Certifications: CSCS, Water Hygiene, Breathing Apparatus, Confined Spaces.
• Strong customer service and communication skills in English.
• Willingness to travel extensively, stay away overnight and participate in an on-call rota.

Responsibilities

• Installing, testing, commissioning, calibrating, maintaining and repairing water treatment equipment.
• Diagnosing electrical and mechanical faults involving controllers, valves, instrumentation, local control panels, transformers and rectifiers.
• Troubleshooting PLC, SCADA and DCS-controlled systems.
• Preparing customer sites for equipment installation and commissioning, coordinating requirements with the technical department.
• Planning service activities, preparing material and equipment lists, and interpreting engineering drawings and documentation, including layouts, process flow diagrams, I/O lists, load lists, single-line diagrams and loop diagrams.
• Carrying out site audits and inspections, identifying maintenance requirements and opportunities for additional servicing, repairs or upgrades.
• Supporting subcontractor coordination and identifying suitable third-party service providers where required.
• Providing practical equipment guidance and training to existing representatives.
• Completing workshop assembly, testing and factory acceptance testing, including at supplier premises.
• Gathering customer feedback and relevant market information to support the aftersales team.
• Working in accordance with applicable environmental, health and safety standards and procedures.

Skills

Electrical bias

Fault-finding

Customer service

English communication

Travel readiness

Independent working

Education

Electrical Engineering Apprenticeship / HNC-HND

Tools

Rockwell/Allen-Bradley systems

Siemens control systems

Schneider Electric systems

GE Fanuc systems

Mitsubishi systems

Job description

Field Service Technician – Electrical Bias

West Midlands | UK & EMEA Travel

£45,000 + On-Call Allowance + Company Van + Benefits

Are you an electrically biased Service Technician or Commissioning Engineer who enjoys hands-on fault-finding and working on customer sites?

We are recruiting on behalf of an established water treatment equipment specialist seeking a Field Service Technician to join its team. Offering substantial training and development, this is an opportunity to build a long-term career installing, servicing and commissioning specialist equipment.

The Role

Combining extensive field service work with workshop assembly and testing, you will support the mechanical, electrical, chemical, instrumentation and control systems associated with water treatment equipment.

You will work closely with customers, technical colleagues and subcontractors to prepare sites, install equipment and ensure successful integration with existing systems.

Your responsibilities will include:

• Installing, testing, commissioning, calibrating, maintaining and repairing water treatment equipment.
• Diagnosing electrical and mechanical faults involving controllers, valves, instrumentation, local control panels, transformers and rectifiers.
• Troubleshooting PLC, SCADA and DCS-controlled systems.
• Preparing customer sites for equipment installation and commissioning, coordinating requirements with the technical department.
• Planning service activities, preparing material and equipment lists, and interpreting engineering drawings and documentation, including layouts, process flow diagrams, I/O lists, load lists, single-line diagrams and loop diagrams.
• Carrying out site audits and inspections, identifying maintenance requirements and opportunities for additional servicing, repairs or upgrades.
• Supporting subcontractor coordination and identifying suitable third-party service providers where required.
• Providing practical equipment guidance and training to existing representatives.
• Completing workshop assembly, testing and factory acceptance testing, including at supplier premises.
• Gathering customer feedback and relevant market information to support the aftersales team.
• Working in accordance with applicable environmental, health and safety standards and procedures.

About You

You will be a practical, enthusiastic engineer with strong electrical knowledge, sound fault-finding skills and a reliable, customer-focused approach.

You will need:

• An electrical engineering apprenticeship, HNC/HND in Electrical Engineering or equivalent relevant technical qualification.
• More than seven years’ experience in hands‑on mechanical and electrical site work, with a strong electrical bias.
• Experience in field service, commissioning, electrical maintenance or a similar engineering role.
• Knowledge of electrical and mechanical installation, instrumentation and industrial control systems.
• Working knowledge of PLC, SCADA and DCS systems.
• The ability to interpret technical drawings and work independently on customer sites.
• CSCS, Water Hygiene, Breathing Apparatus and Confined Spaces certifications.
• Strong customer service and communication skills, including the ability to communicate effectively in English.
• Flexibility to travel extensively, stay away overnight and participate in an on‑call rota.

Water treatment experience is highly desirable. Experience with control systems from Rockwell/Allen-Bradley, Siemens, Schneider, GE Fanuc or Mitsubishi would be advantageous, as would SSSTS certification.

Travel and Working Arrangements

This is a predominantly field-based position; work will involve customer sites across the UK, with travel within the wider EMEA region as required.

Overnight stays and flexibility in working hours are part of the role. Where practical, you will travel directly from home to customer sites, with workshop attendance required for assembly, testing and preparation.

Accommodation and meals are paid when working away.

The Package

• On‑call allowance.
• Company van for business use.
• Employer pension contribution up to 15%.
• Vitality membership.
• Paid accommodation and meals when working away.
• Specialist tools and PPE provided.
• Significant investment in training and ongoing development.