Field Service Technician - Bradford

Global Draw Limited; Bradford; On-site; GBP 23,000 - 27,000; Full time

Job summary

Join a prominent leader in the gaming industry as a Field Service Technician in Bradford. In this role, you'll handle new installations, maintain client relations, and ensure top-notch service delivery across customer sites. This career opportunity offers a competitive salary, benefits including a company van and all necessary equipment, and the chance to work in a dynamic and innovative environment.

Benefits

Company van provided

Mobile phone and tablet provided

Qualifications

• Passion for technology and ability to learn new systems.
• Strong communication abilities for customer interactions.
• Possession of a full UK driving license.

Responsibilities

• Execute new shop installations to high standards.
• Maintain positive customer relationships and provide support.
• Conduct routine maintenance and log customer feedback.

Skills

Customer Service

Time Management

Adaptability

Technical Skills

Education

Relevant technical qualifications

Job description

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Field Service Technician - Bradford, Bradford

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Client:

Location:

Bradford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

04728be22da8

Job Views:

10

Posted:

15.06.2025

Expiry Date:

30.07.2025

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Job Description:

Gaming:

Welcome to the world of land-based gaming. Light & Wonder’s gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Location: Bradford

Salary: £23,000 basic salary plus additional £1,300 shift allowance

Company Overview: Light & Wonder, a prominent entity in the gaming and betting industry, is actively recruiting Field Service Technicians to oversee customer sites in the Bradford area. With a commitment to excellence, our organization thrives on delivering superior service, installations, and repairs for cutting-edge betting and gaming terminals.

Responsibilities:

• Execute new shop installations to the highest standards.
• Supervise the coordinated removal of equipment from customer premises.
• Foster and maintain positive customer relationships, providing comprehensive operating procedures, event instructions, and updates on new software/hardware.
• Conduct routine shop visits and maintenance as directed by the Line Manager.
• Log and address concerns, incidents, and customer feedback.

Qualifications

• A passion for technology with a demonstrated ability to quickly learn and adapt to new systems.
• Strong customer service skills with clear and confident communication abilities.
• Exceptional time management skills and a goal-oriented approach to work.
• Possession of a full UK driving license.
• Relevant qualifications will be considered; limited experience may be acceptable.
• Ideally, previous experience in a technical role, particularly within the gaming/electronics or IT sector.

Working Conditions: This role requires travel within the designated geography, with occasional travel to other areas for coverage. A commitment of 40 hours per week is expected, following a rolling 5 days out of 7 days working pattern. Light & Wonder provides a company van, mobile phone, tablet, and all necessary equipment.

Join Light & Wonder and be part of a dynamic team contributing to the forefront of betting and gaming technology. Elevate your career in a professional and innovative environment. Apply now to become a valuable member of our growing team.