Field Service Technician

Ganymede Solutions Ltd; Reading; On-site; GBP 38,000; Full time

Job summary

A leading engineering solutions provider is seeking a Field Service Technician specialized in diesel engines. The role involves conducting fault diagnostics, providing training, and ensuring customer satisfaction within a safety-critical environment. With a competitive salary and benefits including a company van and attractive pension, this is a great opportunity, especially for those with military backgrounds or experience in the Rail or Automotive sectors.

Benefits

Company van

Fuel card

25 days holiday + BH

Private medical

Attractive pension

Qualifications

• Experience in fault diagnostics and remote diagnostics is essential.
• Qualified to NVQ3 as a minimum with experience in diesel engines.
• Understanding of ECU systems is key.

Responsibilities

• Conduct fault diagnostics on modern diesel engines.
• Perform remote diagnostics and analyze data.
• Provide customer service in a safety-critical environment.

Skills

Fault diagnostics

Mechanical maintenance

Electrical maintenance

Condition monitoring

Education

NVQ3

Job description

Field Service Technician (Diesel Engines) - Field Based

M4 Corridor (Swindon, Reading, Slough, Bracknell, Oxford, London)

£37,423 per annum + Company Van & Fuel Card

Are you an experienced engineer who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading…

The Company

You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles.

The Ideal Candidate

You will be experienced in both the mechanical and electrical maintenance of diesel engines and / or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning.

Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens

Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector!

The Role

As the Field Service Technician, you’ll be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity.

Fully product training will be provided as Service Engineers are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring.

The Salary

Basic salary of£37,423 per annum. As this is a field based role, you'll also be provided with a work Van, fuel card, laptop, mobile, 40 hours a week, 25 Days holiday + BH, Attractive pension where the organisation contributes 9% + your contribution, private medical and other big company benefits are offered as standard.

If you are passionate about providing exceptional customer service within a Rail Service Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview!

Either email your CV to [e-mail] or call 07814890976to discuss

Please note – you must be able to prove eligibility to work in the UK to be considered for this position

Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation